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Project Assistant

  • Job reference: LMCRIBHUL1
  • Location: Kingston Upon Hull, East Riding of Yorkshire
  • Job type: All
  • Area of Expertise: Housing Support
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Job description: One of the UK's largest Housing Associations is recruiting for a Project Assistant to work with service users a supported living service in Hull, assisting them in achieving their personal support outcomes.

The Role
In this Project Assistant role, you will assist in the provision of a housing and support service for vulnerable clients, ensuring a professional and supportive approach is maintained. You will assist in the day-to-day delivery of the service for supported schemes and assist clients in achieving their personalised support outcomes
This role will include the following tasks and responsibilities:
*Act as an initial point of reference on the phone, or in a reception area as required.
*Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges.
*Carry out day-to-day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld.
*Have an awareness of the clients support needs, working, under direction, supporting clients to help them achieve their agreed outcomes.
*Contribute to the formulation and delivery of person centred support plans.
*Assisting clients with day-to-day support and tenancy issues.
*Using IT systems appropriately including adding updates to the Support Database.
*Advises management promptly of any signs of problems or concerns about a client.
*Recognises signs of distress in clients and identifies ways to reduce this.
*To correspond and liaise as necessary with external agencies on behalf of clients.
*Report repairs and maintenance needs behalf of the client following agreed procedures.
*Work in line with, monitor and report any discrepancies in health and safety standards within schemes.
*Address and report any issues of anti-social behaviour to a senior staff member.
*Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination.
*Promote and encourage a high level of client involvement, consultation and communication.
*To clean and prepare rooms as appropriate..

The Candidate
To be considered for this Project Assistant role you will require previous experience working with vulnerable adults and have some knowledge of benefit systems and housing management.
Due to the nature of clients you will be supporting in this role, you will require an enhanced DBS.

The Contract
This Project Assistant vacancy is full time, working 37.5 hours per week on a rota that includes one in two weekends.
This is an initial 3-month contract, with a potential for becoming permanent.

Referral Bonus
If this Project Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Project Assistant role, please send your CV lee . mc millan @ service care . org . uk or call me on 01 772 20 89 66 discuss the vacancy in more detail.
Also, if this Project Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.