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PT Customer Service Advisor, Loughborough

  • Job reference: 15679
  • Location: Leicestershire
  • Job type: All
  • Area of Expertise: Corporate Services
Job description: PT Customer Service Advisor, Loughborough.
Service Care Solutions are currently recruiting for a Part Time Customer Service Advisor for a local authority in Loughborough. As a Part Time Customer Service Advisor based in Loughborough, you will require previous working experience in a phone-based customer service role, as you will be dealing with enquiries coming into the contact centre.
Experience of working for a local authority will also be highly beneficial as, in this role, you will be required to provide guidance and information over the phone to customers and process service requests for a variety of Council functions.
To be successful in this role you will need to have a polite and courteous attitude and the ability to be assertive when required. You will be an excellent listener and communicator, and be confident in dealing with all types of people.
You are required to be proficient in the use of IT and quick to learn new systems and processes and have good typing / keyboard skills.
You will be working to a fixed working pattern of 23 hours per week:
MONDAY 8.30AM - 5PM (1HOUR LUNCH)
TUESDAY 8.30AM - 5PM (1HOUR LUNCH)
THURSDAY 8.30AM - 12.30PM
FRIDAY 1PM - 5PM
This is an initial two-month contract, with potential for extension - applications close on 4th October with a view to starting in the position on the 9th October. Therefore, please only apply if you are available to start immediately.
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Why work with Service Care Solutions? -
-A specialist, dedicated Social Housing consultant offering single point of contact
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Payroll service twice a week
-Ltd Co and PAYE payment options available
-Frequent notifications for upcoming opportunities via text and email
-Loyalty schemes / bonuses
-DBS disclosures provided via fast track online services free of charge.
Service Care Solutions also offers a £250 referral bonus. So if you know of anyone suitable for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
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If you are interested, please contact Lee McMillan at Service Care Solutions on 01772 208966 or email lee.mcmillan@servicecare.org.uk.