Accessibility Links
 

Receptionist

  • Job reference: RLC449
  • Location: Maidstone, Kent
  • Job type: Temporary
  • Area of Expertise: Housing Customer Service Officer
Closes in:
d h m s
Hurry ending soon!
Send jobs like this to my email
Job description: Job Title: Receptionist/Floorwalker
Location: Maidstone ME15
Contract Type: 6 months temporary
Weekly Hours: 17.5 Hours per week
Work Pattern: Monday - Friday 1.00 pm - 4.30 PM

Job Purpose
*To greet all customers in the office ensuring a high level of customer care is given at all times.
*To direct and assist customers to the guided help area, phones or Meet & Greet depending on their enquiry
*Provide customers with support and guidance with self-serve process
*To adhere to the performance standards set for Customer Service Advisors
*To undertake any duties as delegated by a Team Leader or by the Customer Services Manager.
*As a customer focused role be able to communicate with our customers at the agreed level

Essential criteria:
*Minimum of 1 years' experience of working in a face to face customer focused environment
*IT literate with the ability to support customers with online processes
*Experience of dealing with customer complaints

If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk