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Refuge Support Worker (Nights)

  • Job reference: 22085
  • Location: Leyland, Lancashire
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: Refuge Support Worker (Nights) - Leyland
A large housing association in Lancashire are recruiting for a Refuge Support Worker to cover nights up to 3 nights per week, within their Women Only Refuge in Leyland, lancashire.

The Role
The focus of this role is to ensure the effective running and safety of the Refuge, and to provide advice and support to women who have suffered domestic abuse and in doing so, empower women to make their own decisions and take control of their lives.
This will include the following tasks and responsibilities:
*Work closely with other staff to ensure the aims of the Refuge are achieved and a high standard of service to both women and children is maintained.
*Keep day staff informed, via the daily log, of appropriate incidents and other important issues occurring during the shift.
*Ensure the security of the building and external areas.
*Sleepover in the Refuge and to respond to any emergencies or 'Helpline' enquiries. To carry out a formal handover to day staff before leaving premises the following morning.
*Record relevant information in the communication book to inform the Refuge Manager and other day and night support staff.
*Assess potential residents as to their suitability for the Refuge where referrals take place during evenings/night. Allocate rooms, as appropriate, or to offer advice and assistance concerning alternative accommodation.
*Welcome new residents to the Refuge, as per the admissions procedure. Contribute to the drawing up and implementation of individual support plans. Develop a relationship of trust with residents and to support them in achieving their goals. This will involve giving general advice on financial and housing matters.
*Hold key working sessions with specific residents, working through their support plan and reviewing the plan on a regular basis and recording outcomes.
*Ensure residents understand and comply with their Licence Agreements and the 'House Rules' during this period. Encourage residents to respect, and to take responsibility for, the routine running of the Refuge.
*Collect rent and other charges, including payments for laundry tokens, from residents and to ensure financial and banking procedures are strictly observed.
*Maintain appropriate record keeping and monitoring systems in line with agreed practices and procedures and to carry out any administrative work necessary for the smooth running of the refuge.

The Candidate
To be considered for this role, you will require voluntary or paid experience of working in a women's refuge or other residential/supported housing environment, as well as experience of working with women and children, particularly those affected by domestic abuse
As you will be assisting service users to live independently, you will also require knowledge and understanding of women and children's issues as affected by domestic abuse, as well as relevant legislation e.g. Children Act, Family Law, Housing Benefit, Homelessness etc.
With this being a female only refuge, only female candidates will be considered. A DBS is required for the role, so an existing DBS will be beneficial to your application

The Contract & Shifts
This is a temporary contract for an initial month, but does have a chance of being extended.
The hours of work will be 20.25 per week, allocated on a rolling four week rota to be confirmed (shifts of 5.30pm-9.30am, including sleeping nights) 3 nights per week
The shifts start at 5.30 and finish at 11.15, then a sleep in, then working from 8.30 to 9.30 (this is the handover to the day staff).
The post holder will be required to attend a monthly team briefing of all staff.

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk . You can also call Lee on 01772 208 966 to discuss the role in more detail.