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Regional Business Support

  • Job reference: RLC395
  • Location: Camden, London
  • Job type: Permanent
  • Area of Expertise: Housing Administrator
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Job description: Job Title: Regional Business Support Officer
Location: Multi-site across South East England
Salary: £28,000 - £30,000
Hours: 37.5 hours per week - Monday - Friday
Employee Type: Permanent
This position is key to ensuring that each Home has compliant, consistent and accurate administration processes in place to support the safe, and effective running of the Homes.
*To maintain a close link with the HR team in ensuring the efficient delivery of the 'onboarding process' and other HR matters as required.
*To assist as required in providing efficient administration duties to support the effective running of the homes.
*To design, draft and prepare presentational material as and when required.
*To design documentation suitable to our residents' needs, as and when required.
*To co-ordinate, prepare and record documentation for Home meetings, to include drafting, typing, copying, collation and circulation of papers.
*To provide support to Home Administrators and ensure they are adhering to the company policies and procedures
*To support the development and implement a quality assurance framework in line with the Care Quality Commission Fundamental Standards.
*Support Home Administrators to ensure they work within the confines of their allocated budget.
*To provide cover in specific homes during peaks in workload and during periods of absence of Home Administrator.
*To work with the scope of the General Data Protection Regulations (GDPR) 2016.
*When liaising with members of the public and visitors to the Homes provide the highest levels of customer satisfaction by aiming to meet and exceed people's expectations.
*Support the successful delivery of internal and external audit processes.
*To work collaboratively with the finance and HR departments
*To regularly access 'my view' with regards to inputting staff information regarding, holiday, sickness absence, starters, leavers etc.
*Proactively work with HR team to provide accurate and timely data and other administration associated with payroll processing to meet monthly payroll processing deadlines.
Knowledge and skills required
*Experience of providing a broad range of administration duties in a multi-site fast paced environment within the health and social care sector.
*Excellent attention to detail.
*Vast experience computer experience including Word, Excel, Databases, PowerPoint, publisher as well as previous experience of using payroll and HR database
*Previous experience with Payroll and HR systems and processes particularly around on boarding is desirable.
If you are interested in this position and meet the above criteria, please send you CV now for consideration.

If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk