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Registered Home Manager

  • Job reference: CSH700
  • Location: Lancashire
  • Job type: Permanent
  • Area of Expertise: Adults, Older Adults
Job description: Service Care Solutions are currently on the lookout for a number of experienced Registered Managers to manage a number of Older Persons Residential Settings in the Greater Manchester and West Yorkshire area.

The starting salary for this position is £20,000 per annum negotiable up to £40,000 per annum depending on qualifications and previous recent experience.

JOB PURPOSE:
*To manage, develop and motivate a staff team delivering high quality care and support services
*To contribute to the effective running of the home
*To work within the requirements of Care Quality Commission Standards

KEY DUTIES AND RESPONSIBILITIES:
To manage the staff team to deliver high quality care and support services, in accordance with Company and service based policies and procedures.
To manage, support and develop the team by ensuring staff are positively led through team meetings, one to one supervision, appraisal sessions, and development sessions, and through the implementation of the Company's policies and procedures.
Participate and assist with the arrangements of team meetings and staff events to ensure effective communication and teamwork.
To ensure day-to-day staffing and customer issues are resolved, through deploying staff appropriately to cover planned and unforeseen absences and effective decision-making skills.
To proactively manage the team on a day-to-day basis, responding to queries, identifying service improvement opportunities and providing advice and assistance to the team in order to resolve issues quickly and effectively.
To ensure that services are delivered to a consistently high and constantly improving standard.
To identify, develop and assist in delivering training for the team including induction of new staff.
To be actively involved in the promotion of the service and provide information to the wider community and other relevant agencies.
To ensure that personalised care and risk plans are in place, current, effective and implemented for all customers in accordance with regulatory framework guidance.
Ensure all records are clear, concise, accurate and timely, alerting the Care and Support Manager to any issues that may cause concern
To ensure all the needs of customers are met in line with their individual care and risk plans, promoting a client centred approach and independence to all aspect of customers care.
To adopt and promote a positive approach to service delivery - ensuring regular monitoring and assessment of customer needs to deliver a flexible and adaptable service to accommodate changing needs.
To assist the Care and Support Manager in undertaking quality assurance audits and ensuring all policies and procedures are followed by staff (including safeguarding, data protection, health and safety, and regulatory frameworks).
To assist with the recruitment and induction of new employees in line with procedures.
To involve and consult with customers to ensure that customers are actively involved in service development and improvement and to use this customer feedback to help shape and drive services
To ensure that enquiries, referrals and complaints are managed effectively and in accordance with procedures.
To complete assessments for prospective residents.
To implement the medication procedure, including ordering, booking in, administering and returning medication, and training staff to be competent in this area.
To promote, co-ordinate and facilitate social activities. To ensure customers are well informed, and are offered opportunities for involvement and consultation.
To ensure all health and safety requirements are adhered to including the reporting of all accidents / incidents. To report any Health and Safety issues as they are observed.
To contribute to the effective running of the home, reporting and where appropriate dealing with any issues relating to the facilities.
To establish and maintain effective working relationships with external agencies, engaging and consulting with them in order to develop and improve the delivery of services to our residents.
To develop and maintain a thorough working knowledge of the Whitworth Care policies and procedures, working practices and equipment and to comply with these and work within the requirements of Care Quality Commission Standards.
To work flexibly within the team to ensure, the needs of all residents are met.
To embrace and adopt Calico's behavioural styles.
To undertake such duties, including training, as may be required and which are commensurate with the salary grading for the post.
To provide on call for out of hours for staff in cases of emergencies.

PERSON SPECIFICATION:
The successful candidate will have proven residential care management experience hold a Registered Manager Qualification and/or equivalent including supervisory or management qualification. A full driving licence is essential for the position.

If you are interested in this positon, please don't hesitate to give Carly a call on (091772) 208963 or send a fully updated CV with managerial experience listed in return email.