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Registered Home Manager

  • Job reference: CSH856
  • Location: Lancashire
  • Job type: Permanent
  • Area of Expertise: Adults, Older Adults
Job description: Service Care Solutions are currently on the lookout for a Registered Home Manager to manage an adult Residential Settings in the Lancashire area. The starting salary for this position is £31,000 per annum depending on qualifications and previous recent experience.

The service is a residential home dedicated to improving the quality of life and skills for individuals with an acquired brain injury. We specialise in supporting individuals' cognitive, physical and emotional skills and self-esteem post injury.

JOB PURPOSE:
* To manage, develop and motivate a staff team delivering high quality care and support services
* To contribute to the effective running of the home
* To work within the requirements of Care Quality Commission Standards

KEY DUTIES AND RESPONSIBILITIES:
To manage the staff team to deliver high quality care and support services, in accordance with company and service based policies and procedures.
To manage, support and develop the team by ensuring staff are positively led through team meetings, one to one supervision, appraisal sessions, and development sessions, and through the implementation of the Company's policies and procedures.
Participate and assist with the arrangements of team meetings and staff events to ensure effective communication and teamwork.
To ensure day-to-day staffing and customer issues are resolved, through deploying staff appropriately to cover planned and unforeseen absences and effective decision-making skills.
To proactively manage the team on a day-to-day basis, responding to queries, identifying service improvement opportunities and providing advice and assistance to the team in order to resolve issues quickly and effectively.
To ensure that services are delivered to a consistently high and constantly improving standard.
To identify, develop and assist in delivering training for the team including induction of new staff.
To be actively involved in the promotion of the service and provide information to the wider community and other relevant agencies.
To ensure that personalised care and risk plans are in place, current, effective and implemented for all customers in accordance with regulatory framework guidance.
To ensure all the needs of customers are met in line with their individual care and risk plans, promoting a client centred approach and independence to all aspect of customers care.
To assist with the recruitment and induction of new employees in line with procedures.
To involve and consult with customers to ensure that customers are actively involved in service development and improvement and to use this customer feedback to help shape and drive services
To ensure that enquiries, referrals and complaints are managed effectively and in accordance with procedures.
To promote, co-ordinate and facilitate social activities. To ensure customers are well informed, and are offered opportunities for involvement and consultation.
To ensure all health and safety requirements are adhered to including the reporting of all accidents / incidents.
To report any Health and Safety issues as they are observed.
To contribute to the effective running of the home, reporting and where appropriate dealing with any issues relating to the facilities.
To establish and maintain effective working relationships with external agencies, engaging and consulting with them in order to develop and improve the delivery of services to our residents.
To work flexibly within the team to ensure, the needs of all residents are met.
To provide on call for out of hours for staff in cases of emergencies.

PERSON SPECIFICATION:
The successful candidate will have proven residential care management experience hold a Registered Manager Award and/or equivalent qualification supervisory/management qualification Level 4+. A full driving licence is essential for the position.

If you are interested in this positon, please don't hesitate to give Carly a call on (01772) 208963.