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Rent & Welfare Officer

  • Job reference: ASR008
  • Location: Redditch, Worcestershire
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
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Job description: Job Title: Rent & Welfare Officer
Location: Redditch
Contract: Until 17/05/2020
Hours: 37 a week
Start Date: 01/03/2020
A Local Authority in Redditch are recruiting for a Rent & Welfare Officer to work amongst a team of housing management specialists will be responsible for helping and supporting tenants in social welfare matters being the specialist in Rent account management and recovery, proactively managing the Councils rent arrears cases to prevent tenants falling into unnecessary rent arrears and by doing so helping tenants to sustain their tenancies.

The Role
The Successful Candidate will be expected to;
*Provide a front line service, talking to and meeting with customers face to face at locations to suit their individual needs and the needs of the service.
*Provide advice to tenants on rent and welfare and rent payment options.
*Be responsible for taking the necessary action against those rent arrears cases in arrears in line with Housing procedures for rent arrears recovery.
*Prepare and serve notice of possession proceedings (NOPP) for those tenants who have continued to fall into arrears.
*attend evictions with the Court Bailiff to execute warrants of eviction for rent arrears.

The Candidate
You must have experience as a Rent Officer to be considered for this role.

If you would like to apply, please ring me on 0 1 7 7 2 2 0 8 9 6 6 or send your CV to Ashlee . Ryan @ ServiceCare . org .uk