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Resettlement Officer

  • Job reference: 22000
  • Location: Bournemouth, Dorset
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Resettlement Officer
A local authority in Bournemouth are recruiting for a Resettlement Officer to assist homeless households residing in temporary placements and supported units to secure appropriate settled accommodation

The Role
The focus of the role is to assist households who are homeless in temporary placements in to appropriate tenancies. This will include the following tasks and responsibilities:
*To liaise with other housing providers, partners and landlords/agents to secure a steady supply of good quality accommodation available to those in temporary or supported placements.
*To assist in the development of ongoing competitive initiatives to attract new landlords and retain existing landlords/agents.
*To evolve a well-developed tenant and landlord service to residents of Bournemouth Borough Council.
*To assist households at risk of homelessness with finding accommodation in order to prevent them becoming homeless.
*To manage the day to day throughput of applicants through temporary accommodation, including sign up's housing benefit applications and any other related paperwork.
*To support households in temporary accommodation in finding alternative settled accommodation in the Private Rented Sector (PRS).
*Liaise with landlords and other providers to ensure a ready supply of accommodation is available for homeless households occupation.
*To ensure a swift response to Housing Benefit queries from both landlords and tenants.
*To develop and ensure new tenants have a full resettlement support package in place. Develop incentive schemes to attract and retain landlords including risk assessing any such initiatives.
*To provide robust housing advice and assistance in line with current legislation and council policies to anyone with a housing related need.
*To work with applicants to find solutions that will prevent or relieve homelessness.
*To closely monitor applicants placed in temporary accommodation and move from bed & breakfast as soon as possible.
*Construct accurate case notes and record all activity on Locata.
*Adopt a wider approach to housing options by delivering preventative advice to avoid homelessness and address customer's wider housing queries.

The Candidate
To be consider for this role, it is essential that you have previous experience working with the homeless in a support or advisory role, and will require strong knowledge of the Housing Act 1996 (as amended) part VII, as well as homelessness case law and knowledge of other legislation such as the Children's Act, Family Law Act, Protection of Eviction Act, Suitability of Accommodation Order

The Contract
This is a full time role on an initial 3 month contract, with a strong chance of being extended.

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk
You can also call Lee on 01772 208 966 to discuss the role in more detail.