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Retirement Living Assistant, The Wirral

  • Job reference: 23291
  • Location: Birkenhead, Merseyside
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: Retirement Living Assistant, The Wirral
A national housing association are recruiting for a Retirement Living Assistant in The Wirral to assist tenants in finding a new home, as two schemes are closing down in the area.

The Role
The focus of this role is to assist clients whose schemes are closing to find a new home. You will be the initial point of contact for customers, carry out day to day office duties, report repairs and maintenance, complete H&S/compliance checks, monitor the PIR system - ensuring all customer non-activity is accounted for, to provide a high quality customer focus.
*You will be assisting in the provision on comprehensive housing management, including working with tenancy agreements.
*Carrying our administrative functions
*Reporting repairs and maintenance needs on behalf of customers

The Candidate
As this is role covers a large area, it is essential that you are a driver with access to a vehicle for work. Good communication skills are also required, as are basic IT skills and experience of working in a customer focused environment and previous work experience with vulnerable adults is essential.

The Contract
This is an interim contract, covering the recruitment process for a permanent role, for an initial 3-5 months. The role is full time, working 37.5 hours per week, but working hours are flexible.

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 to discuss the role in more detail.