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Scheme Manager

  • Job reference: 22074
  • Location: Bedford, Bedfordshire
  • Job type: Permanent
  • Area of Expertise: Scheme Manager
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Job description: Scheme Manager
A large Housing Association are recruiting for a Scheme Manager for their supported housing scheme in Bedford to improve the quality of life of the residents, building confidence and skills to allow them to live independently while playing an active role in their communities

The Client
The client is the housing, care and support arm of a large housing association and is one of the largest and fastest growing providers of housing, care and support services across London and the South East.
They aim to improve the quality of life of their customers, building confidence and skills to allow them to live independently while playing an active role in their communities. All customers are viewed as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

The Role
The focus of this role is to provide line management to a team of support staff, ensuring the delivery of a quality service which reflects best practice and adheres to all relevant legislation, policies, procedures and performance standards. This will include the following tasks and responsibilities:
*Provide line management, supervision and appraisal to Support staff within the service.
*Ensure regular team meetings are held and staff are informed about the organisation's strategic goals.
*Hold day to day responsibility for rota cover and staff deployment.
*Ensure that all staff receive appropriate induction, training and development opportunities.
*Participate in the training of staff as required.
*Performance management including setting targets, monitoring and taking action to address any performance issues.
*Ensure staff are empowered to take responsibility and to work in a way that is imaginative and responsive to the needs of customers.
*Facilitate and encourage effective customer participation, consultation and feedback within the service.
*Ensure the implementation of the support database and that appropriate records are kept.
*Develop and maintain positive links with local statutory and independent sector services.
*Participate in the management on call rota.
*Carry out regular audits of service provision and cross service.
*Work within and monitor the service budget against management accounts.

The Candidate
To be considered for the role, you will require previous Scheme Management experience, ideally within homelessness, as well as the following skills and experience:
*Good level of IT skills and literacy
*Knowledge of the Housing Sector
*Experience of producing performance indicators that measure business activities for senior executives
*Knowledge and understanding of up to date legislation and government frameworks relevant to the customer group. e,g. CQC
*Sound knowledge and understanding of issues affecting individuals relevant to the customer group
*Knowledge of resettlement and housing issues for people with support needs including welfare benefits
*Experience of working within an assessment and support planning process relevant to the customer group
*Ability to communicate effectively in writing including the preparation of letters reports & file notes.
*Staff management experience

The Contract
The role is full time, permanent position offering a salary of £28,000 - £30,000, dependent on experience. Additional benefits include:
*Pensions - The client is a sector-leader in the contributions we make to our colleagues' pensions.
*Buying and selling annual leave - Getting the balance right between work and home life is a big part of supporting our colleagues' wellbeing.
*Paid time off to volunteer in our communities.
*Season ticket loans
*A healthcare cashback plan - allowing you to claim back cash for you and your family's routine healthcare.
*Study leave - up to five days off per year to study toward a relevant qualification.
*Career break - after three years' continuous service.
In the role you will be working on a rota of 8:00-16:00 or 9:00-17:00 Monday to Friday, with the occasional weekend work.

How To Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk You can also call Lee on 01772 208 966 to discuss the role in more detail.