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Scheme Services Co-ordinator - Haywards Heath. Part Time Perm

  • Job reference: SJP076
  • Location: West Sussex
  • Job type: Permanent
  • Area of Expertise: Scheme Manager
Job description: Scheme Services Co-ordinator - Haywards Heath. Part Time Permanent

I am currently recruiting for a Scheme Services Co-ordinator based in Haywards Heath. This is a permanent part time position working 15 hours per week.

The main purpose of the role is to deliver excellent scheme and facilities management to sheltered housing customers and ensure our client leads in customer excellence.

Some of your key accountabilities will include :

*Ensuring that the sheltered housing scheme is well run and that the building is safe and secure for residents
*Provide basic tenancy advice and services to customers signposting to relevant individuals where necessary for resolution
*Referring residents to specialist agencies for additional support where there is a well-being concern
*Facilitate letting our empty homes by arranging and supervising viewings
*Lead on health and safety matters within the scheme
*Ensuring repairs and faults are quickly remedied
*Ensuring a range of contractors deliver a high standard
*Work with internal and external colleagues with regards to the appropriate delivery of volunteer support and wellbeing services
*Supervising and overseeing cleaning and laundry staff and services as appropriate

Who our client is looking for

Our client is looking for organised, caring people who are committed to supporting older people with a range of needs who live in a sheltered housing environment.

You will need to be an excellent communicator, organiser and team player with good administration skills; ideally you should have experience of coordinating and providing customer focused services within a housing or related community setting. It is an essential that you have a strong understanding of the diverse needs of the elderly.

You will have daily contact with residents, contractors, colleagues and partners to coordinate and deliver customer focused services. This will include inspecting properties, monitoring health and safety, supporting tenancies and assisting with lettings.

You will also have a big part to play in promoting resident involvement projects, as well as tackle loneliness and isolation and ensuring the scheme is well maintained and a safe place to live.

What our client will offer you

* A salary between £18,000 and £20,000 (pro rata)
* Great holidays - 26 days, plus public holidays (pro rata)
* Flexible working
* Employee referral scheme
* A great pension scheme
* Cash claim-back on medical treatments
* Travel to work loan
* Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, childcare vouchers, critical illness and travel insurance.

If you are interested please contact Sam at Service Care Solutions on 01772 208 966 or samantha.park@servicecare.org.uk