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Scheme Services Coordinator

  • Job reference: SHAB56473839
  • Location: Hampshire
  • Job type: Permanent
  • Area of Expertise: Sales
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Job description: Permanent Role
Part Time - 4 days per week / 20 Hours per Week
9 Month Fixed Term Contract

Essential Experience:

*Experience of working with people who have care and support needs within a housing environment
* Experience of promoting resident involvement and participation initiatives
*I have up to date knowledge/experience of welfare benefit issues and/or benefits application processes
*Experience of dealing with bereavement and loss
*Experience of dealing with crisis situations
*Experience of supervising staff


Areas of responsibility include:
*Ensuring that the sheltered housing scheme is well run and that the building is safe and secure for residents
*Provide basic tenancy advice and services to customers signposting to relevant individuals where necessary for resolution, including low level rent and ASB issues
*Referring residents to specialist agencies for additional support where there is a well-being concern
*Facilitate letting our empty homes by arranging and supervising viewings
*Lead on health and safety matters within the scheme
*Ensuring repairs and faults are quickly remedied
*Ensuring a range of contractors deliver a high standard
*Work with internal and external colleagues with regards to the appropriate delivery of volunteer support and well - being services
*Assist with the facilitation of community involvement initiatives and social events to support social inclusion
If you are interested in this role then please forward your CV to adam.benouaich@servicecare.org.uk or call Adam on 01772 208966.