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Scheme Services Coordinator

  • Job reference: SHAB56473839
  • Location: Hampshire
  • Job type: Permanent
  • Area of Expertise: Sales
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Job description: Permanent Role
Part Time - 4 days per week / 20 Hours per Week
9 Month Fixed Term Contract

Essential Experience:

*Experience of working with people who have care and support needs within a housing environment
* Experience of promoting resident involvement and participation initiatives
*I have up to date knowledge/experience of welfare benefit issues and/or benefits application processes
*Experience of dealing with bereavement and loss
*Experience of dealing with crisis situations
*Experience of supervising staff

Areas of responsibility include:
*Ensuring that the sheltered housing scheme is well run and that the building is safe and secure for residents
*Provide basic tenancy advice and services to customers signposting to relevant individuals where necessary for resolution, including low level rent and ASB issues
*Referring residents to specialist agencies for additional support where there is a well-being concern
*Facilitate letting our empty homes by arranging and supervising viewings
*Lead on health and safety matters within the scheme
*Ensuring repairs and faults are quickly remedied
*Ensuring a range of contractors deliver a high standard
*Work with internal and external colleagues with regards to the appropriate delivery of volunteer support and well - being services
*Assist with the facilitation of community involvement initiatives and social events to support social inclusion
If you are interested in this role then please forward your CV to or call Adam on 01772 208966.