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Scheme Services Coordinator (PT)

  • Job reference: 21943
  • Location: Isle of Wight
  • Job type: Temporary
  • Area of Expertise: Scheme Manager
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Job description: Scheme Services Coordinator (PT)
One of the largest housing associations in southern England are recruiting for an experienced Scheme Services Coordinator to work Part Time at their Sheltered Housing Scheme for the elderly, on the Isle of Wight.

The Role
In this role you will be working in a sheltered scheme for older people. You will have daily contact with residents, contractors and colleagues to coordinate and deliver services. This will include inspecting properties, supporting residents, ensuring the scheme is safe and secure and assisting with lettings. You will give a great service that makes our sheltered housing schemes pleasant and safe places to live.
You will have daily contact with residents, contractors and colleagues to coordinate and deliver services. This will include inspecting properties, supporting residents, ensuring the scheme is safe and secure and assisting with lettings. You will also have a big part to play in promoting and organising resident projects and activities. You will give a great service that makes our sheltered housing schemes pleasant and safe places to live. We offer you a workplace where each day leaves you feeling inspired and fulfilled.
*Ensuring that the sheltered housing scheme is well run and that the building is safe and secure for residents
*Provide basic tenancy advice and services to customers signposting to relevant individuals where necessary for resolution, including low level rent and ASB issues
*Referring residents to specialist agencies for additional support where there is a well-being concern
*Facilitate letting our empty homes by arranging and supervising viewings
*Lead on health and safety matters within the scheme
*Ensuring repairs and faults are quickly remedied
*Ensuring a range of contractors deliver a high standard
*Work with internal and external colleagues with regards to the appropriate delivery of volunteer support and well being services
*Assist with the facilitation of community involvement initiatives and social events to support social inclusion
*Supervising and overseeing cleaning and laundry staff and services as appropriate

The Candidate
You will need to be an excellent communicator, organiser and team player with good administration skills; ideally you should have experience of coordinating and providing customer focused services within a housing or related community setting. It is an essential that you have a strong understanding of the diverse needs of the elderly. You will also require an enhanced DBS.

The Contract
This is a part time role, working 25 hours per week on an 18-month fixed term contract. You will also receive the following added benefits:
*A salary of Circa £13,358 per annum working 25 hours per week (£18,700 FTE)
*23 days holidays plus public holidays.
*A great pension scheme
*The ability to buy extra leave and discount cards
*Flexible working
*Employee referral scheme
*Cash claim-back on medical treatments
*Travel to work loan
*Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk You can also call Lee on 01772 208 966 to discuss the role in more detail.