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Senior Care Coordinator - Lewisham

  • Job reference: 22836
  • Location: South East London, London
  • Job type: All
  • Area of Expertise: Scheme Manager
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Job description: Senior Care Coordinator - Lewisham
One of the largest housing associations in the South East are recruiting for a Senior Care Coordinator in Lewisham.

The Role
The focus of this role is to manage a housing service, leading the care aspect of service delivery in this exciting new service, driving high-quality care, hospitality and support in an exceptional environment.
You will work with the operations team to deliver of a range of retirement products including Extra Care, Reablement and Dementia services. You will guide, plan, organise and manage tasks and resources to bring about the successful delivery of senior living to agreed time, budget and quality standards.
You will be responsible for all aspects of care provision including; recruitment, development and deployment of the care team, and managing the referral process from marketing, assessments to customer moving and settling in. Working with customers, family and friends and Adult Social Care officers, you will develop personalised care plans which go beyond meeting customers basic physical care and achieving their aspirations.
Your key responsibilities:
*Hold CQC Registration for the service
*Directly line-manage the care team, monitoring staff development through supervisions, appraisals and training to assist them in delivering a high quality service.
*Hold regular team meetings with the care team to ensure all appropriate information is shared to promote good working practice and a team that is fully engaged in service delivery.
*Oversee the referral process including assessments, move-in and settle-in of older people into the scheme.
*Ensure care assessments, care and risk planning meets best practice and customers aspirations.
*Create, manage and monitor customer care plans ensuring staff rotas meet residents' needs and aspirations.

The Candidate
To be considered for this role you will require at least 2 years' experience of CQC registered care management
*Good level of IT skills and literacy.
*Knowledge and experience of CQC standards and CQC Compliance
*Experience and knowledge of effective staffing and budget management.
*Experience of staff management, development and retention in a care and support setting
*Experience of Extra Care referral processes from initial enquiry to move-in and settle-in
*Be highly organised and able to work to conflicting and challenging deadlines
*Ability to influence and lead staff
*Ability to set and deliver objectives
*Ability to make clear and reasoned decisions with comprehensive recommendations
*Excellent planning, communication and stakeholder management skills

The Package
This is a permanent full time role offering a salary of £28,000 per annum, as well as the following benefits:
*28 days annual leave
*Childcare Vouchers
*Refer a friend scheme - up to £300
*Employee Assistance Programme
*Season Ticket Loans
*Study Leave
*Career Break after 3 years service
*Eyecare Vouchers
*Paid DBS
*Ongoing Training and Development

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Lee McMillan at Service Care Solutions (lee. mcmillan @ service care. org .uk) or feel free to call Lee on 01772 208 966.