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Service Charge and Rent Analyst

  • Job reference: SHAB4647
  • Location: Tower Hamlets, London
  • Job type: Permanent
  • Area of Expertise: Assessment
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Job description: Service Charge and Rent Analyst - Tower Hamlets.

Perm Role.

£26500 - £28500.

Based In Tower Hamlets.

Job Purpose:

*Accurately calculate, manage and communicate all rents and service charges for *** Housing's properties, working as required with other departments to achieve this.
*To provide an excellent customer focused professional management service to residents and clients, ensuring all legal landlord/freeholder obligations are met, ensuring all relevant fees, charges, notices and rents are issued in a timely manner and addressing as required any queries in relation to these.
*To advise and implement lease terms, statutory measures and *** Housing policies relevant to the management of shared ownership and leasehold properties.
*To assist in the efficient and effective collection of service charges for all properties by ensuring the accuracy of charges and assisting in the resolution of disputes and queries.
*To maximise income to the service and organisation by maximising levels of cost capture when calculating service charges.
*To provide specialist advice and guidance to colleagues, residents and the general public on matters relating to rents and service charges and third party landlords.
*To be responsible for undertaking all statutory consultation in relation to service charges.
*To work closely with other colleagues in *** Housing, Customer Operations, Finance, Property & Asset Management, Development and Delivery teams to ensure the efficient and effective provision of services to all internal and external customers.
*To proactively ensure that the databases and mapping used for the calculation of rents and service charges is up to date, accurate and contains all the relevant information.

If you are interested in this role , then please call Adam on 01772 208966 or email your CV to