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Service Charge Officer

  • Job reference: 14644
  • Location: Maidenhead, Berkshire
  • Job type: All
  • Area of Expertise: Housing Professionals
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Job description: Service Charge Officer, Maidenhead.
Service Care Solutions are recruiting for a Service Charge Officer in Maidenhead. As a Service Charge Office based in Maidenhead you will require previous experience of working with service charges within a Housing Association and must have a good working knowledge of MS Word and Excel and be comfortable discussing service charge costs with customers. You will be required to visit customers at their homes and visit sites prior to occupation, therefore you will need to possess a full driving licence and have access to a car for business use.
A key aspect of this role is to be the first point of contact for all service charge, right to buy and lease extension queries from both our external and internal customers. You will be required to set up initial service charges for the client's new developments and keep customers informed about the services they provide and the associated costs. You will be working in the Asset Management team and liaising with service charge customers to ensure Section 20 compliance for planned works. A good knowledge of Section 20 Legislation is therefore required. A key responsibility of the role is to manage and reduce leaseholder arrears - this will include liaising with a wide range of customers, which include; third party Managing Agents, Leaseholders and Solicitors.
This is a 12 month fixed term contract and the hours are 18.5 with the working pattern to be agreed.
Why work with Service Care Solutions? -
-A specialist, dedicated Social Housing consultant offering single point of contact
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Payroll service twice a week
-Ltd Co and PAYE payment options available
-Frequent notifications for upcoming opportunities via text and email
-Loyalty schemes / bonuses
-DBS disclosures provided via fast track online services free of charge.
Service Care Solutions also offers a £250 referral bonus. So if you know of anyone suitable for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
If you are interested, please contact Lee McMillan at Service Care Solutions on 01772 208966 or email