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Sheltered Housing Officer

  • Job reference: 21956
  • Location: Swindon, Wiltshire
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: Sheltered Housing Officer, Swindon
A local authority in Swindon are recruiting for a Sheltered Housing Officer to manage, on a day-to-day basis, a standard sheltered housing scheme for older people.

The Role
The focus of the role is the daily management of the scheme, which will include the following responsibilities:
*Provide a morning welfare call to residents who have requested it. Provide a weekly Intercom call to all properties.
*Liaise with agencies and families regarding resident's needs.
*Create and update as required, records relating to residents medical conditions, personal details, incidents etc.
*Create and update as required, scheme records relating to building maintenance, Inventory, Log sheets etc.
*Ensure daily that the scheme is safe from hazards and report any issues to scheme Supervisor. Complete Accident / Incident sheets as required.
*Check daily email account for scheme and reply promptly to any messages
*Answer telephone calls and deal with any issues that arise
*Attend Immediately, any emergency alarm, and take appropriate action (including night time response)
*Follow lone-working procedure via Central Control Room.
*Report communal repairs and repairs on behalf of residents as required and record accordingly.
*Oversee contractors working on site ensuring safe working practices are adhered to and appropriate records kept.
*Follow fire safety regulations. Test fire alarm system weekly. Ensure that all fire documentation is accurate and up to date. Complete 6 monthly fire drill and assist with scheme fire risk assessment and Wiltshire Fire & Rescue inspections.
*Conduct weekly legionella inspection and document accordingly
*Complete monthly site tests - emergency alarm system, meter readings, fire doors etc
*Be responsible for all administration of bookings & payments for the guest flat
*Ensure all cleaning including the laundry is complete
*Supervise site cleaner. Complete their 1-2-1s and appraisals.
*Ensure COSHH regulations are adhered to and cleaning store is stocked and safely stored.
*Complete essential cleaning as required
*Complete seasonal pathway clearance

The Candidate
To be considered for this role, you will require the following skills and experience:
*2 years' experience of working in a supported housing environment or other compensatory experience.
*Good standard of literacy and numeracy skills
*Experience of dealing with older people or residents with special needs. Clerical experience / accurate reporting and documentation
*Ability to communicate with other services and outside agencies i.e. GP's and Social Services
*Strong commitment to the ethos and principles of equal opportunities and the ability to apply that to everyday practice
*Moderate knowledge of IT Systems.

The Contract
This is a full time role, working 37 hours per week for 4 months, between July and November, though this is likely to be extended.

How to Apply
The role is only open for applications until Friday June 21 2019 at 10:00, so if you wish to discuss the role before then, please call Lee at Service Care Solutions on 01772 208 966. Or email Lee at lee . mcmillan @ service care . org . uk with a copy of your CV to apply for the role.