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Sheltered Housing Officer

  • Job reference: 21956
  • Location: Swindon, Wiltshire
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: Sheltered Housing Officer, Swindon
A local authority in Swindon are recruiting for a Sheltered Housing Officer to manage, on a day-to-day basis, a standard sheltered housing scheme for older people.

The Role
The focus of the role is the daily management of the scheme, which will include the following responsibilities:
- Provide a morning welfare call to residents who have requested it. Provide a weekly Intercom call to all properties.
- Liaise with agencies and families regarding resident's needs.
- Create and update as required, records relating to residents medical conditions, personal details, incidents etc.
- Create and update as required, scheme records relating to building maintenance, Inventory, Log sheets etc.
- Ensure daily that the scheme is safe from hazards and report any issues to scheme Supervisor. Complete Accident / Incident sheets as required.
- Check daily email account for scheme and reply promptly to any messages
- Answer telephone calls and deal with any issues that arise
- Attend Immediately, any emergency alarm, and take appropriate action (including night time response)
- Follow lone-working procedure via Central Control Room.
- Report communal repairs and repairs on behalf of residents as required and record accordingly.
- Oversee contractors working on site ensuring safe working practices are adhered to and appropriate records kept.
- Follow fire safety regulations. Test fire alarm system weekly. Ensure that all fire documentation is accurate and up to date.
- Complete 6 monthly fire drill and assist with scheme fire risk assessment and Wiltshire Fire & Rescue inspections.
- Conduct weekly legionella inspection and document accordingly
- Complete monthly site tests - emergency alarm system, meter readings, fire doors etc
- Be responsible for all administration of bookings & payments for the guest flat
- Ensure all cleaning including the laundry is complete
- Supervise site cleaner. Complete their 1-2-1s and appraisals.
- Ensure COSHH regulations are adhered to and cleaning store is stocked and safely stored.
- Complete essential cleaning as required
- Complete seasonal pathway clearance

The Candidate
To be considered for this role, you will require the following skills and experience:
- 2 years' experience of working in a supported housing environment or other compensatory experience.
- Good standard of literacy and numeracy skills
- Experience of dealing with older people or residents with special needs. Clerical experience / accurate reporting and documentation
- Ability to communicate with other services and outside agencies i.e. GP's and Social Services
- Strong commitment to the ethos and principles of equal opportunities and the ability to apply that to everyday practice
- Moderate knowledge of IT Systems.

The Contract
This is a full time role, working 37 hours per week for 4 months though this is likely to be extended.

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 to discuss the role in more detail.