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Specialist Customer Service Adviser

  • Job reference: rgicogcc
  • Location: Gloucester, Gloucestershire
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
Closes in:
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Job description: Do you have an enquiring mind and a desire to make a difference to a child's wellbeing?

An opportunity has arisen for an enthusiastic and proactive Customer Service Officer to join our children's social care MASH.

You would be working as part of a team to support our vulnerable children living within Gloucestershire. We are looking for someone who has excellent customer service skills with the ability to access information, understand risk whilst sometimes dealing with difficult emotive issues.

*In role you will be working in a busy office environment, supporting the team through answering phones and responding to email contacts - recording information on electronic case recording systems.

*Previous front line customer service experience and the ability to work to tight deadlines is essential. If you have a 'can do' attitude, can work well in a team and with our partners we would like to hear from you.

*This role is working in a confidential, secure office so will require you to undertake Police level 2 vetting.



If you are interested, please do get in touch
01772 208964
Rachael.greenall@servicecare.org.uk
Thank you in advance,
Rachael

Know anyone who might be interested?
We offer a £250 referral bonus for every candidate successfully placed in to work that you refer!


What are the benefits for you?
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week
* Ltd and PAYE payment options available
* Annual training budget of up to £250 and continued online CPD training
* Loyalty schemes / bonuses
* DBS disclosures provided via fast track online services free of charge.