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Support Officer

Job Description


JOB TITLE: Support Officer
LOCATION: Enfield
CONTRACT TYPE: Perm
WEEKLY HOURS: 37.5 Hours
WORK PATTERN: Mon - Fri (9am-5pm)
JOB SUMMARY:
We have a fantastic opportunity for a Housing Support Officer to join us in our Enfield based supported housing accommodation/move-on service. Working as part of our close-knit team, you will provide support to our residents who suffer with homelessness. This is a low-medium support service with 22 self-contained flats.
RESPONSABILTIES:

  • Undertaking key work sessions, support planning, risk assessments and needs reviews.
  • Supporting our customers to maintain their tenancies.
  • Assistant with benefit applications.
  • Creating an environment that promotes opportunities for our customers to develop, learn and enable skills towards independence.
  • Use SMART goal planning to provide needs led holistic support.
  • Support customers to develop the necessary skills to live independently, and to access training, education, and work.


EXPERIENCE:

  • Experience of working with people in a support setting.
  • Demonstrable experience of working with a range of external bodies to achieve successful joint outcomes.
  • Knowledge of policies & procedures, including Safeguarding, Health & Safety, Customer Care.
  • Must be willing to work within both our Enfield based supported accommodations and be flexible to work the occasional weekend.


Also, will be required to go through an enhanced DBS check.
Mon- Fri (9am-5pm)
Perm
Full-Time