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Support Officer

  • Job reference: RLC357
  • Location: Bedford, Bedfordshire
  • Job type: Permanent
  • Area of Expertise: Housing Support
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Job description: Job Title: Support Officer
Locations: Bedford, MK42
Salary: £19,000 per year
Contract Type: Permanent
Work Pattern: Rolling Rota 37.5 hours per week
Start Date: ASAP

Main tasks and duties -
The successful candidate will be working within a supported housing scheme in the borough of Bedford. This is a housing service for the homeless with a range of needs providing its customers with 24 hour on site support, including specialist staff for those with complex needs, who you will work alongside to support customers in managing their housing needs. You will work 5 days out of 7 on a rolling rota basis, which includes evenings and some weekends. You will carry a caseload of customers for whom you will provide one to one support; weekly key work sessions, compilation of needs reviews, risk assessing, support planning, tenancy sustainment, and their move on plan.
Essential Criteria:

Providing support to individuals in a work or voluntary capacity in a similar environment.
Have good interpersonal skills, with the ability to work flexibly in a busy environment.
Have a good level of I.T. skills and literacy and a solution-focused approach when it comes to problem solving.
An understanding of safeguarding adults and demonstrable experience of working with vulnerable adults.
Experience of undertaking customer assessments, support planning, and key working with a clear outcome focus.
Experience of promoting equality and diversity
Strong time management skills and the ability to manage your workload effectively
I.T. skills including the use of Microsoft packages suck as word and the use of outlook
Ability to communicate effectively in writing including the preparation of letters, reports and file notes of customers
Ability to contribute to effective team working
If you are interested in this position and meet the above criteria, please send you CV now for consideration.

If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to