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Support Officer

  • Job reference: SODCC
  • Location: Exeter, Devon
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
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Job description: Support Officer needed for Devon County Council, £17 ltd an hour

Start Date- ASAP
Contract End date- 3 months initially
Hours per week - 37 hours (must be able to do the occasional weekend)
Pay rate - £17 ltd an hour
Team - Provider Response Team - Social Care Commissioning
Location - Home Based

Description
*Calling providers (using standard templates provided) with COVID outbreaks / cases on a daily basis to obtain situation reports. Logging (in Word templates / Excel spreadsheets, reporting and escalating to senior managers as appropriate
*Supporting providers with information, advice, tools and resources as required (using reference documentation developed and maintained by the Tactical Provider Response Cell) in relation to COVID outbreaks / cases and COVID testing
*Development and maintenance of procedures and associated data dashboards (liaising with Business Intelligence specialists) for COVID outbreaks / cases and COVID testing, in collaboration with colleagues social care, Public Health and NHS e.g. Capacity Tracker
*Answering telephone and email queries (using the QAIT and COVID testing mailbox) from providers and members the public in relation to COVID outbreaks / cases and COVID testing. Logging (in Word templates / Excel spreadsheets, reporting and escalating to senior managers as appropriate

What is required?
*Administrative experience
*Experience of call handling
*Social care/health experience in any of the roles would be helpful but not essential


If you are interested please call Jemma Molloy on 01772 208964 or email me your CV - jemma.molloy@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week.
* Ltd and PAYE payment options available.
* Annual training budget of up to £250 and continued online CPD training.
* Excellent Annual Loyalty schemes / bonuses.
* DBS disclosures provided via fast track online services free of charge.