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Support worker

  • Job reference: HCACW.100
  • Location: Royston, Hertfordshire
  • Job type: Shift
  • Area of Expertise: Adults
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Job description: Service Care Solutions are looking for an experienced Mental health support worker to work in Hertfordshire. The position itself is required to cover general shortages in staffing, sickness or changes in observation levels. This role is on an ad hoc basis and the ideal candidate must be able to commit to long day or night shifts.

We are looking for someone that has a strong level of interpersonal skills to be able to effectively integrate into different teams, to enable effective collaborative working to assist service users in their recovery. You will be working mainly in forensic and locked rehabilitation services where patients will have a criminal background with the majority presenting with some level of personality disorder.

Day to day you will be responsible for the ongoing care of service users working closely with the multi-disciplinary team assisting in the application of care plans set out to help their recovery. You would be expected to assist the nurse's day to day with their tasks as well as taking service users out on leave where required.

The ideal candidates will have:

* seek to develop supportive and collaborative partnerships with service users
* demonstrate leadership behaviours
* be innovative, creative and solution focussed
* be open, honest and transparent
* demonstrate a commitment to own learning and development
* be a flexible team player and make a valuable contribution to the lives of service users
* always safeguard service users from harm and is not afraid to blow the whistle on poor practice
* never accept 'good enough' and always look for ways to improve quality and become the best
* be passionate about and have experience of mental health recovery

Essential skills:

* Good communication skills
* Ability to work flexibility
* Basic Literacy skills
* Common sense approach to problem solving
* Basic numeracy skills
* Motivation and initiative
* Some appreciation of Mental Health problems

The company you would be working is a largest provider of mental healthcare in Hertfordshire. If you are interested in this role or want to find out more information please contact Chris Wheeler on 01772208962 or email

If you know of any colleagues or friends that also may be interested in this role, we have a £250 referral bonus available.