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Support Workers (x 2), Norwich

  • Job reference: 14559
  • Location: Norwich, Norfolk
  • Job type: All
  • Area of Expertise: Sheltered Housing
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Job description: Support Worker, Norwich.

Service Care Solutions are recruiting for two Support Worker roles in Norwich. As a Support Worker based in Norwich, you will require experience working with the homeless, as well as having some experience of working with mental health issues, substance misuse and challenging behaviour. In the role, you will be working with single homeless adults with support needs ranging from homelessness, family/relationship breakdown, mental health, learning disabilities, substance misuse, domestic violence, care leavers or offenders. You will be working with the service users to assist them in making benefits claims, managing money, budgeting skills and how to obtain debt advice, as well as finding long-term accommodation and help with registering with choice based lettings, housing associations and private landlords. Other key aspects of the position include identifying training, education, employment and voluntary work opportunities, so you will also need to be IT literate and will ideally be NVQ/QCF Qualified.

In the role you will be required to deliver excellent customer centred care and support in taking a person centered and positive risk-taking approach in order to enable customers to maintain and improve their independence, effectively manage and improve their personal safety and improve their social, emotional and mental well-being. This will include undertaking assessments of customers support and safety needs, as well as their aspirations and keeping support and safety plans under review and working with customers to ensure that changes to their circumstances are in their best interests and reflected in their support and safety plans.

This vacancy is full-time and ongoing. To apply for the role you will require a current DBS with no convictions.

I also have the following vacancies in similar schemes in East Anglia… the specific roles are as follows:

Support Workers (39 hours per week, working 5 out of 7 days)
-Felixstowe x 1
-Ipswich x 2
-Norwich x 1
-Peterborough x 1

Waking Nights Support Workers (HANC) (Working 4 on 4 off - usually 6am-6pm or 8pm-8am)
-Ipswich x 1
-Bury St Edmunds x 3
-Haverhill x 2
-Lowestoft x 1

These are 'ongoing' temporary roles with an excellent chance of becoming permanent

Due to the nature of the service users, you will also require an up to date, enhanced DBS issued within the last 12 months.

Why work with Service Care Solutions? -
-A specialist, dedicated Social Housing consultant offering single point of contact
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Payroll service twice a week
-Ltd Co and PAYE payment options available
-Frequent notifications for upcoming opportunities via text and email
-Loyalty schemes / bonuses
-DBS disclosures provided via fast track online services free of charge.
Service Care Solutions also offers a £250 referral bonus. So if you know of anyone suitable for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you are interested, please contact Lee McMillan at Service Care Solutions on 01772 208966 or email