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Supported Housing Worker

  • Job reference: 21993
  • Location: Doncaster, South Yorkshire
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: Supported Housing Vacancies - Doncaster
A nationwide housing association is recruiting for a number of supported housing roles at one of their schemes in Doncaster, South Yorkshire. The roles include Support Workers, Project Assistants and Night Assistants, providing tenancy related support and housing managements to residents of the scheme.

The Roles
A number of roles are being recruited for in this scheme
*Support Worker
*Project Assistant
*Night Assistant
The focus of all of these roles is to deliver an individual, positive outcome focused support package to the service users, ensuring that the support service promotes empowerment and independence.
The specific roles will have the following responsibilitires:

Support Worker
*Deliver a 'best practice' support service.
*Assist clients with day-to-day tenancy issues.
*Undertake referrals and assessments of potential clients.
*Work with clients to agree and set goals and actions.
*Maintain accurate and timely records of all activities.
*Working as part of a multi-disciplinary staff team and meeting the requirements of a rota system, ensuring support is available across all schemes in the cluster.

Project Assistant
*Act as an initial point of reference on the phone, or in a reception area as required.
*Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges.
*Contribute to the formulation and delivery of person centred support plans.
*Assisting clients with day-to-day support and tenancy issues.
*Using IT systems appropriately including adding updates to the Support Database.
*Advises management promptly of any signs of problems or concerns about a client.
*Recognises signs of distress in clients and identifies ways to reduce this.
*To correspond and liaise as necessary with external agencies on behalf of clients.
*Report repairs and maintenance needs behalf of the client following agreed procedures.
*Address and report any issues of anti-social behaviour to a senior staff member.
*Promote and encourage a high level of client involvement, consultation and communication.
*To clean and prepare rooms as appropriate.
*To participate in a shift rota system that includes weekend working.

Night Assistant
*Similar to the project assistant, but includes lone-working overnight, providing a concierge service. Being first contact and handling any emergency situations, whilst maintaining the security of the scheme.

The Candidate
To be considered for the role you will require prior experience working is supported housing, as well as the following skills and experience:
*Experience of working with vulnerable client groups.
*Experience of delivering structured support in either housing or social care.
*Skills on IT, social Care, DWP and young person's benefits
*Due to the nature of the service users, you will require a clean, enhanced DBS

The Contract
These roles are initial 12 week contracts, which have a strong chance of being made permanent. The roles are all full time, working between 35 and 37.5 hours per week.

How to Apply
To apply for these roles, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 to discuss the role in more detail.