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Tenancy Specialist

  • Job reference: jt0008
  • Location: Bromley, Kent
  • Job type: Temporary
  • Area of Expertise: Administration Services
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Job description: Tenancy Specialist, Bromley
An exciting opportunity has arisen for an experienced Tenancy Specialist to provide high level expertise on tenancy fraud, ASB and legal action tenancy enforcement. The Tenancy Specialist will be responsible for case management and will work closely with field based neighbourhood officers to ensure the effective action is taken.

Accountabilities
-Managing all tenancy fraud, sub-letting and RTB fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally.
-The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action
-Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims
-Preparing legal files and managing legal action cases for tenancy enforcement and fraud.
-Working with solicitors, process servers and bailiffs.
-Represent Clarion HA at court for tenancy fraud, ASB and other (non arrears) tenancy related legal
-Managing complex tenancy management cases referred from Customer Support
-Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and /or on surveillance operations to ensure a co-ordinated response.
-Liaising with internal and external agencies
The Candidate
To be considered for the role it is vital that the candidate has good investigative, intelligence gathering and problem solving skills. Relevant knowledge and experience with in the housing sector including, ASB/Tenancy fraud. Basic DBS is required

The Contract
This is a contact starting ASAP on to 12 week contract, working 37 hours per week, Monday to Friday.
Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.