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Traffic Warden

  • Job reference: SH SS 230
  • Location: Leicester, Leicestershire
  • Job type: All
  • Area of Expertise: Administration Services
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Job description: Traffic Warden Leicester

Core responsibilities:

Under the direction of the Senior Enforcement Officer to carry out duties in relation to providing an off street parking service across the District giving support and information to the local community and carrying out enforcement of relevant legislation.

*To enforce the Parking Orders in accordance with the Traffic Management Act 2004.
*Undertake patrols of off-street parking areas, either individually or as part of a team as appropriate. Patrols are undertaken on foot by vehicle or a bike. When required carry out Patrols of on street parking areas.
*Identify infringements and contraventions of appropriate regulations (which include, but not limited to, Road Traffic Act 1991, Traffic Management Act 2004 and Clean Neighbourhood & Environment Act 2005) and undertake enforcement activities as required.

Additional responsibilities:

*To always see the service through the eyes of the customer and make suggestions for improvement where appropriate
*To constantly challenge self performance and seek to find improvements
*To carry out duties efficiently and effectively
*To help build pride, passion and reputation for NWLDC
*To participate in the Council's appraisal scheme and to undertake any necessary training and development as identified for the job role
*To promote the Council's Equality and Diversity Policy to ensure service provision and employment practices are non-discriminatory
*To undertake any other reasonable tasks appropriate to the grading of the post and as required by the Team Manager
*To assist in the event of a civil emergency in any way as instructed

This job description describes the general duties of the job and does not preclude other duties which are necessary for the efficient service delivery of the council and team in serving its communities and meeting its objectives.

In consultation with you, it may be varied by the council to reflect actual, contemplated or proposed changes in or to your job.

Your team leader will commit to providing relevant, identified support and training in return for your commitment and dedication to the job role.
Employee specification

The employee specification is split into different sections to give you an indication of what we are looking for at all stages of the process.

Key questions or criteria are developed to set minimum criteria for this job.

In the role of Civil Enforcement Officer it is essential that you can answer yes to the following criteria:
1.Are you are eligible to work in the UK?
2.Full UK Driving Licence
3.Previous experience of civil parking enforcement

Confidence and resilience to deal with demands
A role model for positively embracing change
Articulate, polite and professional
Aptitude to identify and weigh up options and make recommendations
Reasoned and systematic
Motivation of self and others
Creativity and confidence to challenge traditional thinking
Flexibility in approach and expectations
Flare for building rapport and influencing people to achieve desired results
Ability to remain calm in difficult and sometimes confrontational situations

Evidence of previous experience of civil parking enforcement

Civil Parking Enforcement City and Guilds Qualification

Evidence of knowledge of the Traffic Management Act 2004 and Road Traffic Act 1991

Awareness of the Clean Neighborhood and Environment Act 2005

Computer and IT literate including use of parking enforcement handheld computers

Evidence of knowledge of parking pay and display machines