Accomodation Officer

Accommodation Officer – Temporary Accommodation
Location: London
Contract: Temporary – 6 Months
Hours: Full-time
Rate: £22.59 per hour (LTD)
We are currently working on behalf of a local authority client who is seeking an experienced Accommodation Officer to join their Housing Needs / Temporary Accommodation team on a six-month temporary contract.
This is a frontline housing management role responsible for managing a portfolio of temporary accommodation and Private Sector Leased (PSL) properties, ensuring properties are safe, compliant, and suitable for homeless households placed under statutory duties.
Key Responsibilities

• Manage a patch of temporary accommodation and PSL properties, including voids, lettings and tenancy management
• Carry out regular inspections to ensure compliance with health & safety legislation and housing standards
• Monitor occupation, prevent unauthorised use, and manage vacation and repossession processes
• Liaise with landlords, managing agents and accommodation providers to ensure contractual compliance
• Handle complex casework including tenancy breaches, ASB issues, complaints and enforcement matters
• Support households in temporary accommodation to explore alternative housing and move-on options
• Deliver safeguarding interventions and make referrals to external agencies where required
• Complete sign-ups, tenancy audits, welfare checks and both scheduled and unannounced visits
• Work closely with internal teams including ASB, Enforcement, Environmental Health and Legal Services
• Identify and respond to fraud, misuse of accommodation and tenancy failure risks
• Assist with disrepair and compensation claims, providing documentation and statements as required
• Maintain accurate case records and provide high standards of written and verbal communication

Essential Experience & Skills

• Experience working in a customer-facing housing or homelessness service
• Proven experience managing temporary accommodation or similar housing stock
• Strong casework skills with vulnerable households and complex needs
• Knowledge of homelessness legislation, tenancy management and housing standards
• Experience of safeguarding and multi-agency working
• Ability to manage conflict and work with customers in stressful situations
• Strong organisational skills and attention to detail
• Full UK driving licence and access to a vehicle (essential)

Desirable

• Local authority housing experience
• Knowledge of PSL schemes and landlord liaison
• Experience dealing with ASB, enforcement action or court proceedings

Why Apply?

• Six-month contract with a well-established Housing Needs service
• Meaningful frontline role supporting homeless households
• Competitive LTD rate
• Immediate start potential