ASB Assistant

Anti-Social Behaviour Resolution Assistant
Location: Staines (Hybrid – 1 day per week in the office)
Rate: £23.85 per hour (Umbrella)
Contract: Short-term temporary assignment
DBS: Enhanced DBS required
Service Care Solutions are currently recruiting for an Anti-Social Behaviour Resolution Assistant to support a busy ASB team on a short-term temporary basis. This is an excellent opportunity for an experienced housing or ASB administrator to join a fast-paced service supporting frontline ASB operations.
The Role
You will provide high-quality administrative and operational support to the ASB service, assisting with case management, documentation, and coordination to ensure cases progress efficiently and compliantly.
Key Responsibilities

• Prepare and draft correspondence, witness statements, incident schedules, and court application paperwork
• Assist with compiling ASB case files for legal action and hearings
• Update internal systems with accurate and timely case information
• Arrange meetings, drop-ins, and appointments for ASB officers
• Process supplier payments linked to ASB-related actions
• Obtain and collate tenancy documentation
• Monitor mediation referrals and case outcomes
• Produce performance and monitoring reports for management

Requirements

• Previous experience in ASB, housing, or a similar local authority / housing association environment
• Strong administrative skills with excellent attention to detail
• Confidence handling sensitive and confidential information
• Ability to manage a varied workload in a fast-paced setting
• Enhanced DBS (or willingness to obtain one)

This role offers hybrid working with 1 day per week in the Staines office, making it well suited to candidates looking for flexibility alongside a short-term contract.
? To apply or for more information, please contact:
George Westhead
? george.westhead@servicecare.org.uk
?01772 208966