Care Navigator

Care Navigator – Permanent Role Location: Gateway 1, Holgate Park Drive, Holgate, York, YO26 4GG
Salary: £25,065 - £26,734 (Full-Time Equivalent)
Contract Type: Permanent (with opportunity for overtime via Bank Shifts on weekends)
Hours: Full Time | Monday to Friday (weekend shifts available)
System Used: SystmOne

About the Role We are currently recruiting for a Care Navigator to support Clinical Services and Urgent Care teams in York. This is a non-patient-facing role, ideal for someone organised, compassionate, and experienced in healthcare administration.

You’ll play a key role in ensuring patients receive timely, high-quality care through effective coordination and administrative support.

Key Responsibilities

• Deliver high-quality administrative support including appointment booking and referral processing
• Use SystmOne to manage patient data accurately and confidentially
• Respond to patient and professional enquiries with professionalism and compassion
• Support the coordination of care across services and follow up on patient needs
• Work flexibly across teams to support service delivery

Requirements Smart Card – Essential
Previous experience in one or more of the following roles:

• GP Receptionist
• GP Administrator
• Medical Receptionist
• Healthcare Assistant
• Patient Coordinator

Interested? Please send your CV to:
? andrew.wiles@servicecare.org.uk