Cemetery and Crematorium Operations Manager

Job Title: Cemetery and Crematorium Operations Manager
Contract Type: 6 Months Temporary
Rate: £215.34 Per day PAYE | £300 per day LTD via Umbrella (Inc Holiday Pay)
Location: Hillingdon
Start Date: ASAP

Service Care Solutions are recruiting for an experienced Cemetery and Crematorium Operations Manager to lead the operational delivery of cemetery and crematorium services within a busy bereavement environment.

This is a hands-on interim role, managing front-line teams and ensuring the safe, compliant and empathetic delivery of burial and cremation services.

Key Responsibilities

• Operational management of cemetery and crematorium services
• Direct line management of front-line staff and technicians (up to 20 staff)
• Overseeing daily burial and cremation operations, including weekend and faith services
• Deputising for the Bereavement Manager as required
• Ensuring compliance with all health & safety and bereavement legislation
• Managing assets and equipment in line with PUWER, LOLER and HSAW
• Driving income generation and commercial development of the service
• Monitoring KPIs, staffing levels and performance metrics
• Working closely with booking and office teams to ensure seamless service delivery

Essential Experience

• Proven experience managing front-line bereavement services
• Experience delivering safe burial space and crematorium operations
• Strong people management skills with performance-driven teams
• Extensive knowledge of bereavement legislation and best practice
• Health & safety experience within an operational environment
• Experience optimising burial space and crematorium schedules
• IT literate (Microsoft Office and industry systems)
• Full UK driving license

Desirable

• Degree or equivalent experience
• ICCM qualification or equivalent
• Membership of a relevant professional body

Contact:
Prakash Panchani
Service Care Solutions
01772 208967
prakash.panchani@servicecare.org.uk