Rehousing Officer

Rehousing Officer
Medway, Kent
Temporary Ongoing
Full Time
A fantastic opportunity has arisen for an experienced Rehousing Officer to join a busy Housing Needs team in Medway, Kent, supporting homeless households into suitable temporary accommodation and helping to deliver an effective rehousing service.
THE ROLE
As a Rehousing Officer, you will play a key role in ensuring homeless households are placed into suitable temporary accommodation whilst delivering housing advice, managing applications and supporting the council's statutory housing duties.

• Source and secure suitable temporary accommodation for homeless households.
• Coordinate planned and emergency placements to ensure effective use of available accommodation.
• Conduct tenancy sign-ups and household visits for residents moving into temporary accommodation.
• Assess housing applications in line with the Allocations Policy and maintain accurate records.
• Manage temporary accommodation rent accounts and support income collection.
• Provide housing advice and assistance to applicants in housing need.
• Liaise with internal teams, landlords, housing providers and partner agencies to deliver positive outcomes for residents.

THE CANDIDATE
The successful candidate will have previous experience working in a similar Rehousing Officer, Housing Officer, Allocations Officer or Homelessness Officer role.

• Experience working within homelessness, housing needs, allocations or temporary accommodation services.
• Good understanding of housing legislation, homelessness duties and allocations policies.
• Experience assessing housing applications and managing housing-related casework.
• Strong communication and customer service skills with the ability to support vulnerable residents.
• Full UK Driving Licence and access to a vehicle for work purposes.

THE CONTRACT
Working Hours: Full Time
Length of Contract: 3 Month Contract
Rate: The pay for the role is £18.00 per hour LTD company rate. The PAYE equivalent is £15.35 per hour, inclusive of holiday pay.
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!