Senior Broker

Job Title: Senior Broker Adult Social Care 
Location: Waltham Forest
Salary: £28 UMB per hour (£21.50 PAYE)
Hours: Full time - Tuesday to Friday, Saturday, plus bank holiday - Hybrid
Contract Type: Initially 3 months - potential to be extended

About the Role We are seeking a Senior Adult Social Care Broker to join the local authority of Waltham Forest's dedicated team supporting adult social care services. This is a pivotal role for an experienced HR/commissioning professional with a deep understanding of adult social care systems, client groups, care markets, and negotiation skills.
You will play a central role in coordinating and brokering care services for residents with social care needs, ensuring that the right care is commissioned efficiently, safely, and with value for money.
Key Responsibilities

• Coordinate the brokering of services on behalf of Adult Social Care for residents, using your knowledge of client groups, systems, and care markets to ensure appropriate care is commissioned.
• Facilitate hospital discharge referrals promptly, ensuring residents are optimised for discharge and placed in care settings in line with NHSE guidance (within 3 hours of discharge and across 7 days a week, 8am – 5:30pm).
• Respond to community referrals in a timely manner, sourcing and purchasing appropriate care settings to meet residents’ needs.
• Negotiate effectively with providers to ensure value-for-money care is delivered.
• Build and maintain strong relationships with care providers, internal teams, and other stakeholders to ensure a seamless service.
• Maintain accurate records, reporting, and data on placements and commissioning decisions.

About You

• Proven experience in adult social care brokerage, commissioning, or a similar role.
• Knowledge of adult social care systems, client groups, and local care markets.
• Strong negotiation, decision-making, and problem-solving skills.
• Ability to coordinate and prioritise multiple referrals while meeting strict timescales.
• Excellent communication and stakeholder management skills.
• Demonstrated commitment to delivering safe, high-quality, and cost-effective care.

If you are interested in hearing more about this role, apply today! You can send me your most recent CV to Nicola.mansfield@servicecare.org.uk or call me directly on 01772208964. 
If you know someone who would be perfect for this role - we offer a referral bonus of £250 (T's & C's apply)