Supported Housing Officer

Supported Housing Officer
Essex
Temporary
Full Time
A fantastic opportunity has arisen for an experienced Supported Housing Officer to join a Housing Association in Essex, delivering a responsive, resident-focused service within a sheltered housing environment.
THE ROLE
As a Supported Housing Officer, you will be responsible for managing a sheltered housing scheme, acting as the main point of contact for residents and ensuring their wellbeing, safety, and tenancy sustainment. Key responsibilities include:

• Managing the day-to-day running of a sheltered housing scheme
• Carrying out regular welfare checks and monitoring resident wellbeing
• Supporting residents to sustain their tenancies, including advice and early intervention
• Managing rent arrears, income collection, and tenancy-related queries
• Conducting property inspections, health and safety checks, and monitoring communal areas
• Maintaining accurate records, case notes, and housing management systems
• Working in partnership with external agencies and organising resident activities to promote engagement and wellbeing

THE CANDIDATE
The successful candidate will have previous experience working in a supported housing, sheltered housing, social care, or social housing environment and be confident delivering a customer-focused service to residents with support needs. You will also demonstrate:

• Strong interpersonal skills with a friendly, approachable, and professional manner
• Clear, concise, and accurate written and verbal communication skills
• The ability to apply relevant housing legislation, policies, and best practice
• Effective IT skills, including basic MS Office competency
• Numeracy and literacy skills equivalent to NVQ Level 2
• A social care or similar qualification relevant to the customer group (desirable)

THE CONTRACT
WORKING HOURS: Monday to Friday, 09:00 – 17:00
LENGTH OF CONTRACT: 3 Month Contract, Temporary
RATE: The pay for the role is £20.00 per hour LTD company rate. The PAYE equivalent is £17.16 per hour, inclusive of holiday pay.
HOW TO APPLY
If interested in this role, please apply directly or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth to discuss further
Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!