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I recently joined Service Care Solutions and I have to say that I am impressed by the levels the teams here go to to ensure they are at the top of their game when it comes to quality control.

In such a competitive industry, quality matters. Thankfully at Service Care Solutions, there is a way we can try to guarantee quality service and that's through our Quality Assurances. Let's face it - QA isn't the most exciting of topics but I wanted to write a few lines about it as I think it is a real asset to the business.

We hold ISO 9001:2015, ISO 27001, ISO 14001 and Investors in People, phew that’s a tall order! Our Quality Assurance accolades, in short, are an assorted collection of processes to ensure that we do what we say 'on the tin', and that we offer a service that will work the way the customer expects it to work.

There are many reasons to implement systems to improve quality but, in a nutshell, it ensures a smooth and tranquil end result. Quality is a key factor that keeps clients and candidates coming back and makes them want to work with a company; they don’t really care how you’re feeling (that you're having a bad day, your IT system's on a go-slow etc.)  they need a service that works right every time. That’s why a well-oiled, thoroughly tested service gets much more chance of surviving and thriving in our market than some old unpolished rubbish.

Aside from that, quality service adds credibility to your company which leads to an increase of attention from the users. This enables further evolution of the service. In turn, this can attract potential investors and substantially increases the influence of the company and leads to an expansion of the field of interest. Sounds nice, huh?

Click here to find out more about our accreditations or call us on 01772 555530 to speak to us about sourcing a candidate or finding a job. 
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