999 Clinical Practitioner (Telephone Triage Nurse / Paramedic)

999 Clinical Practitioner (Telephone Triage Nurse / Paramedic)
📍Crawley & Medway (On-site)
⏰ Flexible Hours Available (Up to Full-Time)
💷 From £24.93 per hour (LTD) Enhancements for Nights & Weekends

About the Role
We are seeking experienced and compassionate clinicians to join a dynamic Clinical Team within the Emergency Operations Centre (EOC). This is a fantastic opportunity to play a key role in a modern “virtual care” model—delivering remote clinical assessment, triage, and advice to ensure patients receive the right care, at the right time.

Key Responsibilities

• Conduct remote clinical assessments for patients accessing the 999 service
• Provide onward referrals or safe home management advice using clinical decision support systems
• Support and coach Emergency Medical Advisors (EMAs) and dispatch teams within the EOC
• Clinically assess, prioritise, and manage incidents to ensure patient safety and appropriate resource allocation
• Communicate effectively with patients, carers, colleagues, and healthcare professionals
• Use strong negotiation skills to coordinate care and facilitate appropriate referrals
• Act as a clinical leader within the EOC, including making safeguarding and capacity/consent decisions

Requirements

• Recent experience in a relevant clinical role (Nurse or Paramedic)
• Active NHS Pathways training within the last 6 months
• Willingness to attend internal training
• Nurses must hold Adult Nursing qualification
• Ability to work on-site in Crawley or Medway (within commutable distance)

What We Offer

• Competitive hourly rate
• Enhanced pay rates for nights and weekends
• Flexible working hours to suit your lifestyle
• Opportunity to work within an innovative and supportive clinical environmen

Apply Now
To apply, please send your CV to rebecca.hyde@servicecare.org.uk
or call 01772 208963 for more information.