Administration Officer

Administration Officer

Location: 160 Tooley Street, Southwark, Surrey, SE1 2QH
Contract: 6 months fixed term
Pay Rate: £18.85ph PAYE / £24.06ph Umbrella (paid weekly via an umbrella company)
Start Date: 17th November

About the Role:

To provide high-quality administrative support to the Domestic Abuse (DA) MARAC (Multi-Agency Risk Assessment Conference). MARAC is a multi-agency panel that meets fortnightly to discuss and manage the risk to high-risk domestic abuse victims/survivors.

The role involves a range of administrative responsibilities including taking meeting minutes, preparing agendas, managing databases, and supporting monitoring functions, all in accordance with agreed procedures, national guidelines, and codes of practice.


Key Responsibilities:

• Support the efficient and effective operation of the DA MARAC according to agreed procedures and guidelines.
  
  
• Provide professional administrative support, including correspondence, database management, archiving, and filing.
  
  
• Organise historic files in line with GDPR and data protection regulations.
  
  
• Maintain electronic files and MARAC databases, including completing data returns to SafeLives.
  
  
• Prepare case lists for MARAC meetings and organise written feedback from partner agencies.
  
  
• Accurately record risk-focused minutes of case discussions at the fortnightly MARAC meetings.
  
  
• Provide statistical information as required for SafeLives submissions and other monitoring purposes.
  
  
• Work independently to manage workload, ensuring tasks are completed to agreed deadlines, accuracy, and presentation standards.
  
  
• Maintain strict confidentiality and handle sensitive information regarding domestic abuse professionally.
  
  
• Support the MARAC Steering Group as directed by the MARAC lead.
  
  

Essential skills and experience:

• Ability to record accurate and consistent minutes to a high standard.
  
  
• Confidence in handling and organising personal, risk, and demographic data.
  
  
• IT literacy and experience using office applications for statistics, reports, and presentations (Word, Excel, databases, and presentation software).
  
  
• Ability to work effectively on own initiative with minimal supervision.
  
  
• Ability to work flexibly under pressure to meet deadlines.
  
  
• Effective teamworking skills to achieve targets and solve problems collaboratively.
  
  
• Strong organisational and administrative skills.
  
  
• Enhanced DBS clearance is required for the role.
  
  

Apply Now Service Care Solutions is proud to assist in this recruitment campaign. If you meet the above criteria and would like to be considered, please apply now or reach out directly to discuss the role in more detail.
 
Harry Greenhalgh
Recruitment Lead – Police | Youth Justice | Domestic Abuse
Service Care Solutions
harry.greenhalgh@servicecare.org.uk
01772 208962