Administrator - Stoke

Service Care Solutions are working alongside a National Drug & Alcohol Service who are looking for an Administrator to join their team on a temporary contract

Role: Administrator
Rate: £15.80 to £16 per hour (umbrella/ltd) (based on experience, qualifications and interview performance)
Location: Stoke
Contract:  Initial 4 weeks 
Working:  Full-time, On-site, 37.5 hrs per week 

Overview:

• Provide high-quality customer relations and act as a first point of contact for service users, visitors, and professionals
• Deliver efficient and professional reception and administrative services
• Manage day-to-day administrative functions to support smooth service delivery
• Support clinical appointments, including scheduling, coordination, and follow-up tasks
• Generate and process prescriptions accurately and in a timely manner
• Maintain accurate electronic and paper-based records in line with organisational policies
• Ensure all administrative systems are kept up to date and well organised
• Handle sensitive information with discretion, adhering to confidentiality and GDPR requirements
• Communicate effectively with internal teams, clinicians, and external stakeholders
• Demonstrate strong attention to detail to ensure accuracy across all administrative tasks
• Support the wider team with general administrative duties as required

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208963 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don’t not hesitate to ask.

Kind regards,