ASB Officer

ASB Officer
Manchester
Full Time
Temporary

Are you an experienced Anti-Social Behaviour Officer looking for your next opportunity in Manchester? We are working with a Housing Association client seeking a dedicated professional to investigate, manage, and resolve cases of anti-social behaviour while building strong partnerships to improve community safety. THE ROLE
In this role, you will be responsible for managing and resolving anti-social behaviour cases, working closely with residents, communities, and partner agencies to create safer neighbourhoods.
Key responsibilities include:

• Investigating and managing reports of anti-social behaviour, domestic abuse, and hate crime.
• Preparing and presenting cases for legal action, including court attendance when required.
• Providing support and assistance to victims and witnesses of anti-social behaviour.
• Working in partnership with internal teams, local authorities, police, and other agencies.
• Identifying and supporting vulnerable customers, including those at risk of tenancy failure.
• Maintaining accurate records on housing management systems and preparing statistical reports.
• Supporting the delivery of neighbourhood strategy and community safety initiatives.

THE CANDIDATE
The successful candidate will have previous experience in a similar role, with a strong track record in managing ASB cases from investigation to resolution.
You will also have:

• Experience of delivering community safety or ASB services within housing or local authority sectors.
• Knowledge of relevant legislation, policies, and procedures related to ASB.
• Strong interpersonal skills with the ability to deal with challenging situations professionally.
• Excellent organisational skills with the ability to manage a demanding caseload.
• Proficiency in Microsoft Office and housing management IT systems.

THE CONTRACT
Working Hours – 35 hours per week, Monday to Friday.
Length of Contract – 3 Month temporary contract, potential for extension
Rate The pay range for the role is £22.93 to £24.38 per hour LTD company rate. The PAYE equivalent is            £19.68 to £20.92 per hour, inclusive of holiday. HOW TO APPLY
If interested in this role, please apply using the link, or email bethany.wiles@servicecare.org.uk or call 01772 208 966 and ask for Beth for further information
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!