Business Lead - Assets and Compliance

Business Lead - Assets & Compliance
Location: Sevenoaks, Kent (Hybrid Working)
Contract: 12 Month Fixed Term Contract
Hours: 37 Hours per Week
Salary: £57,536
Service Care Solutions are currently recruiting for a Business Lead - Assets & Compliance on behalf of a respected Housing Association based in Sevenoaks.
This is an excellent opportunity for an experienced business improvement or systems professional with a strong understanding of housing, asset management and compliance processes. You'll play a key role in driving business transformation, improving customer journeys and ensuring systems and processes deliver the best possible outcomes.
The Role
Reporting to the Head of Business Design, you'll be responsible for leading business process improvements across Assets & Compliance, ensuring systems such as Civica CX, Advanced Financials and Microsoft 365 are configured to support efficient, customer-focused services.
Key Responsibilities

• Lead end-to-end business process reviews and identify opportunities for improvement
• Work with operational teams to design and implement more efficient ways of working
• Configure and optimise Civica CX, Advanced Financials and Microsoft 365 solutions
• Produce business cases, process maps and standard operating procedures
• Support implementation of new functionality and business change projects
• Work closely with stakeholders across Housing, Property, Finance and IT
• Monitor project risks, issues and benefits realisation
• Help embed new ways of working through effective change management
• Drive service improvements and KPI performance across the business

About You
We're looking for someone with:

• Strong experience delivering business process improvement projects
• Experience within Housing, Property or Compliance services
• Knowledge of housing management systems, particularly Civica CX (highly desirable)
• Understanding of Advanced Financials and Microsoft 365
• Excellent stakeholder management and communication skills
• Experience analysing business processes and implementing practical solutions
• Ability to work collaboratively across multiple departments
• Strong organisational and project management skills

What's on Offer?

• 12-month fixed term contract
• Hybrid working (approximately two days per week in the Sevenoaks office)
• Opportunity to lead major business transformation projects
• Join a forward-thinking Housing Association committed to continuous improvement
• Supportive and collaborative working environment

If this role sounds of interest, apply today or get in touch for more information.
George Westhead
Recruitment Consultant | Service Care Solutions
☎  01772 208 966
✉ george.westhead@servicecare.org.uk