Business Support Officer

Business Support Officer – Children’s Social Care and Safeguarding Services
Location: Worcester
Contact: john.deane@servicecare.org.uk

Are you looking to make a meaningful difference in the lives of children and families? We are seeking a Business Support Officer to join our Children’s Social Care and Safeguarding Services team. This is a key role providing business support activities to help ensure our service meets statutory obligations and delivers timely, effective support to children, young people, families, and carers.

What you’ll be doing:

• Acting as the first point of contact for service users, staff, and partner organisations, providing advice and guidance.
  
  
• Progressing tasks and projects delegated by your Manager to contribute to service effectiveness.
  
  
• Collating, preparing, and presenting performance data and supporting service audits.
  
  
• Undertaking administrative duties including drafting documents, minute-taking, preparing presentations, handling enquiries, and organising meetings.
  
  
• Supporting service initiatives through investigation, research, and information collation.
  
  

What we’re looking for:

• Significant experience in children’s social care or a similar environment.
  
  
• Proven experience coordinating activities and working with others to achieve outcomes.
  
  
• Strong computing skills, particularly with MS Office, databases, and spreadsheets.
  
  
• Knowledge of children’s safeguarding issues and ability to apply this knowledge effectively.
  
  
• Excellent communication skills and the confidence to influence and negotiate with a variety of stakeholders.
  
  
• Ability to handle sensitive and confidential information with discretion.
  
  
• NVQ Level 3 or equivalent in a relevant subject.
  
  
• Flexible, resilient, and able to work under pressure.
  
  

Desirable:

• Experience leading projects and managing budgets.
  
  
• ECDL or other IT qualification.
  
  

Why join us?
This is a rewarding role where you can make a real impact on children’s lives while developing your skills in a supportive environment. You’ll be part of a team dedicated to safeguarding and promoting the welfare of children, young people, and families.

Referral Offer: If you refer someone who is successful in securing this role, you could receive £250.

To apply, please send your CV to john.deane@servicecare.org.uk.