Child Protection and Family Support

Family Support Worker – Multiple Vacancies Solihull Council – Children’s Services & Skills
Early Help Service

Solihull Council is recruiting multiple Family Support Workers to join our Early Help Service within Children’s Services. This is a fantastic opportunity to make a meaningful impact on the lives of vulnerable children, young people, and families across the borough.

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk, and we expect all staff and volunteers to share this commitment. We are also committed to equal opportunities and value a diverse workforce.

About the Role As a Family Support Worker, you’ll play a key role in supporting vulnerable children and families through early help assessments, direct family support, and multi-agency work. You will work under the direction of the Assistant Team Manager, undertaking assessments, delivering interventions, and helping families build positive routines, relationships, and long-term stability.

This is an essential car user role, and you must hold a driving licence and have access to a suitable vehicle (reasonable adjustments will be made for disabled applicants where required).

Roles are available across various locations.

Key Responsibilities

• Complete Early Help Assessments and develop effective support plans with families and partner agencies.
  
  
• Lead and chair Team Around the Family (TAF) meetings.
  
  
• Support qualified Social Workers with statutory assessments, including joint and independent home visits.
  
  
• Provide practical advice, parenting support, and behaviour management strategies to families.
  
  
• Undertake direct 1-1 and group work with children, young people, and parents.
  
  
• Write clear, concise reports, observations, and contributions to child protection or care planning processes.
  
  
• Facilitate and supervise family time/contact sessions and complete observational reports.
  
  
• Contribute to duty functions and escalate safeguarding concerns promptly.
  
  
• Maintain accurate electronic case records.
  
  
• Support the learning of Social Work students.
  
  
• Promote equality, diversity, and inclusion in all areas of work.
  
  
• Participate in team meetings, supervision, and ongoing professional development.
  
  

About You Essential:

• Level 3 Diploma for Children and Young People’s Workforce (or equivalent).
  
  
• Experience supporting children, young people, or families in a social care, voluntary, or educational setting.
  
  
• Understanding of vulnerabilities and the needs of children, including safeguarding.
  
  
• Strong communication skills – written, verbal, and interpersonal.
  
  
• Ability to prioritise workload and work under pressure.
  
  
• Confident in using IT systems such as Microsoft Office and case management systems.
  
  
• Collaborative, empathetic, resilient, and committed to delivering excellent support.
  
  

Desirable:

• Degree in Social Policy, Psychology, or related field.
  
  
• Experience delivering group work or supporting children with emotional, social, or behavioural difficulties.
  
  
• Experience using Liquid Logic.
  
  
• Ability to contribute to training delivery.
  
  

Council Expectations & Behaviours You’ll demonstrate Solihull Council’s core behaviours:
Excellence, Simplicity, Trust & Respect, Working Together, and Responsibility.

You will also fulfil your responsibilities as a Corporate Parent, follow all Health & Safety policies, and manage information safely and securely in line with Data Protection standards.

How to Apply To apply or learn more, please email your CV to:
? john.deane@servicecare.org.uk

£250 Referral Bonus Know someone perfect for the role?
If you refer a successful candidate, you’ll receive £250 once they complete the qualifying period.