Contact Worker

Job Title: Contact Worker
Location: Worcestershire
Salary: Scale 4
Hours: Flexible, including one weekend per month on a rota basis
Contact: john.deane@servicecare.org.uk

Do you want to make a real difference to children and families?

We are looking for a compassionate and dedicated Contact Worker to join our Children’s Services – Safeguarding & Services to Children and Young People, within Specialist Support Services. This is an exciting opportunity to support children and their families by supervising contact sessions, providing direct support, and helping families work towards positive outcomes.

What you’ll do:

• Supervise contact between children and their families as part of assessments, plans, or reviews.
  
  
• Support children, parents, and carers through direct work and encouragement.
  
  
• Empower families to meet their children’s needs.
  
  
• Collaborate with other agencies as part of the ‘team around the family’.
  
  
• Work flexibly, including evenings and weekends, to meet the needs of children and families.
  
  
• Provide transport for children when required.
  
  
• Keep accurate records and reports of each supervised contact.
  
  
• Work closely with Safeguarding Children and Families Social Workers to support agreed plans.
  
  

What we’re looking for:

• A caring and professional approach with excellent communication skills.
  
  
• Ability to work independently and as part of a team.
  
  
• Flexibility to work outside of normal office hours, including one weekend per month.
  
  
• Commitment to safeguarding and promoting the welfare of children.
  
  
• Reliable, trustworthy, and proactive in your work.
  
  

What we offer:

• Opportunities for personal and professional development.
  
  
• Supportive team environment within Worcestershire County Council.
  
  
• A chance to make a genuine difference in children’s lives.
  
  
• Referral reward: £250 if you refer a candidate who is successfully appointed.
  
  

If you’re passionate about supporting children and families, we want to hear from you. Apply now by emailing your CV to john.deane@servicecare.org.uk.