Credit Control Officer

Credit Control Officer
Location: Hampshire
Contract: Temporary (6-months initial)
Salary: £17.90 per hour umbrella // £16.27 per hour PAYE Inclusive // £14.52 per hour PAYE Exclusive
Start Date: ASAP
Contact: rachel.burgess@servicecare.org.uk

Job Description
Service Care Solutions are recruiting on behalf of a local authority in Hampshire for a Credit Control Officer to join the team on a temporary basis. The postholder will be required to support the Accounts Receivable Team Leader in ensuring that income billed to customers through the sundry debtor ledger is collected on a timely basis and that queries are pursued and monitored to ensure prompt resolution.

Key Responsibilities

• Ensuring outstanding monies owed from external customers are paid on time and to agreed payment terms.
• Pursuing and monitoring customer queries, making certain they are resolved.
• Management of personal accounts, including monitoring aged debt reports.
• Liaising with local Councils and customers to maximise collection of payments for current and overdue bills.
• Accurate recording of customer billing information and producing monthly reports.
• Negotiating and recommending ways to recover or manage outstanding debts.
• Taking payments over the telephone.

Candidate Criteria

• Up to date knowledge of Credit Control and collections, and an understanding of billing and invoice procedures.
• Confidence in IT, including Microsoft Office and Accounts Receivable packages.
• A confident and effective communicator, both over the phone and in writing, including internal and external customers, individuals and organisations.
• Strong problem solving and negotiation skills.
• An understanding of the requirements for Data Protection and how it applies to Credit Control.

If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on 01772 208969 or email rachel.burgess@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.