Estate Services Scheme Operative

Job Title: Estate Services Scheme Operative
Location: Sutton
Pay: £15.00 per hour PAYE | £20 per hour LTD inc Holiday
Hours: 25 hours per week (Monday to Friday)
About the Role
Service Care Solutions are seeking a reliable and practical Estate Services Scheme Operative to support the upkeep of a small residential estate in Cheam for their Housing Association Client. The estate consists of four buildings within an older persons’ residential scheme, and the role plays a key part in ensuring the communal areas remain safe, clean, and well maintained for residents.
This is a hands-on role suited to someone with general maintenance, carpentry, or building skills, who takes pride in maintaining a high standard of service for residents.

Key Responsibilities

• Maintain clean and tidy communal areas through spot cleaning such as sweeping, vacuuming, mopping, dusting, polishing, and litter picking.
• Sweep, disinfect, and maintain refuse chutes, bins, and bin areas where required.
• Use cleaning machinery such as jet washers or steam cleaners for deep cleaning tasks (training provided if needed).
• Carry out minor internal and external property repairs of a basic or semi-skilled nature. Tasks may include:
  • Basic carpentry or joinery repairs
  • Minor plumbing work (e.g. unblocking sinks or toilets)
  • Internal painting
  • Lock changes
  • Graffiti removal
• Report repairs or defects that cannot be resolved to the maintenance department or line manager and follow up where necessary.
• Conduct inspections and submit reports when requested.
• Provide cover for colleagues when required.
• Act as a friendly point of contact for residents, assisting where possible or directing enquiries to the relevant team.
• Identify vulnerable residents and escalate concerns to the Scheme Manager or Housing Team where appropriate.
• Follow all Health and Safety procedures, ensuring safe working practices and proper use of PPE and equipment at all times.

Skills & Experience

• Grounds maintenance experience desirable but not essential.
• Basic electrical knowledge desirable but not essential.
• Comfortable using basic IT systems.
• Friendly and professional manner when dealing with residents and visitors.
• Ability to work independently and take pride in maintaining high standards.

Additional Information
This role supports a community of older residents, so a respectful, patient, and professional attitude is essential.
The duties listed above are not exhaustive and the successful candidate may occasionally be asked to undertake other tasks consistent with the role.

To apply, contact Prakash today by emailing prakash.panchani@servicecare.org.uk or call 01772 208967.