Family Hub Coach

Financial Wellbeing Family Hub Coaches – Household Support Fund
Grade 7 | Staffordshire County Council

Are you passionate about helping families improve their financial wellbeing and resilience? We’re looking for Financial Wellbeing Coaches to join our Family Hub service, supporting residents across Staffordshire to live healthier, happier, and more independent lives.

About the Role As a Financial Wellbeing Coach, you will:

• Work directly with families and individuals to improve financial outcomes and reduce reliance on specialist services.
  
  
• Provide one-to-one and group support in Family Hubs and community settings.
  
  
• Signpost residents to appropriate services and coordinate targeted financial support where needed.
  
  
• Build strong relationships with partner agencies, ensuring joined-up support.
  
  
• Promote healthy lifestyles, financial stability, and opportunities for long-term independence.
  
  

About You We are looking for people who can make a real difference to families’ lives. You should have:

• A minimum of NVQ Level 3 (or equivalent experience) in working with individuals.
  
  
• Experience delivering interventions and workshops in community or family support settings.
  
  
• Strong knowledge of financial wellbeing, the benefits system, and the challenges faced by families such as poverty, debt, or financial exclusion.
  
  
• An understanding of safeguarding procedures (Adults and Children) and the ability to work within them.
  
  
• Excellent communication skills, the ability to engage with diverse communities, and the confidence to challenge inequality or discrimination.
  
  
• The ability to work flexibly, both independently and as part of a team.
  
  
• A full UK driving licence and access to a vehicle.
  
  

Why Join Us? At Staffordshire County Council, our vision is for a county where big ambitions, great connections, and greener living give everyone the opportunity to prosper. You’ll be part of a team that:

• Is ambitious for our communities.
  
  
• Makes courageous decisions to support families.
  
  
• Empowers people to achieve better outcomes.
  
  

You’ll also receive ongoing support, training, and development opportunities to help you thrive in your role.

Additional Information

• This role may require an Enhanced DBS check.
  
  
• We are proud to be a Disability Confident employer. Applicants who meet the essential criteria and declare a disability will be guaranteed an interview.
  
  

? To apply, please send your CV to john.deane@servicecare.org.uk

? Referral Bonus: If you refer someone who is successful, you can receive £250.