Family Support Worker

Family Support Worker – Birmingham Children’s Trust Location: Birmingham
Grade: GR4
Reporting to: Practice Supervisor
Application contact: john.deane@servicecare.org.uk

About the Role Birmingham Children’s Trust is looking for a Senior Family Support Worker to join our integrated family support and safeguarding service. You’ll work with children, young people, and their families to provide timely, evidence-based interventions that safeguard and promote welfare. Acting as a lead practitioner, you’ll coordinate multi-agency plans, chair meetings, and support colleagues to achieve positive outcomes for families across the city.

Key Responsibilities

• Lead and manage a caseload of children, young people, and families, ensuring timely responses and high-quality practice.
  
  
• Use common assessments to identify needs and develop effective, multi-agency support plans.
  
  
• Deliver and champion evidence-based interventions in areas such as domestic abuse, parenting, substance misuse, or disability.
  
  
• Chair case planning and review meetings, and act as the lead professional under Integrated Support Plans.
  
  
• Maintain accurate, up-to-date case records and contribute to performance monitoring and audits.
  
  
• Support and mentor Family Support Workers (GR3) on single-agency interventions.
  
  
• Engage children, young people, and families through persistent outreach, promoting their participation in assessments and plans.
  
  
• Work closely with statutory and non-statutory partners to safeguard children and improve outcomes.
  
  
• Contribute to service development, staff training, and continuous improvement initiatives.
  
  
• Participate in the hub duty service and work flexibly, including occasional out-of-hours duties.
  
  

Requirements Essential qualifications & training

• Educated to GCSE standard and qualified to NVQ Level 4 (or equivalent) in a relevant field.
  
  
• Willingness to undertake further training relevant to the post.
  
  

Experience

• Delivering evidence-based interventions with children, young people, and families.
  
  
• Completing high-quality assessments to inform support plans.
  
  
• Working collaboratively with statutory and community partners.
  
  

Skills & abilities

• Strong understanding of safeguarding and early help frameworks.
  
  
• Ability to analyse information, identify risks and strengths, and create tailored support plans.
  
  
• Skilled in planning, organising, and chairing meetings.
  
  
• Excellent written and verbal communication skills with a commitment to high professional standards.
  
  
• Ability to prioritise a varied workload while maintaining accuracy and attention to detail.
  
  

Our Vision & Values At Birmingham Children’s Trust, we’re driven by our vision:

“Working together to make Birmingham the greatest city to grow up in.”

We live by our values:

• One Team
  
  
• Accountability & Responsibility
  
  
• Quality & Innovation
  
  
• Relationships
  
  
• High Support, High Challenge
  
  

We are committed to equality, diversity, and inclusion in everything we do.

Additional Information

• This role requires an enhanced Disclosure and Barring Service (DBS) check.
  
  
• Exempt from the Rehabilitation of Offenders Act.
  
  
• Observance of Birmingham Children’s Trust’s safeguarding and equal opportunities policies is essential.
  
  

Apply Now If you’re passionate about supporting children and families and want to make a real difference, we’d love to hear from you.
Send your CV to john.deane@servicecare.org.uk.