Family Support Worker

Family Support Worker ? Birmingham
? Apply: john.deane@servicecare.org.uk

Are you passionate about making a real difference in the lives of children, young people, and families? Do you thrive in a role where no two days are the same, and your work directly impacts positive outcomes?

We’re currently recruiting for a Family Support Worker to join a dedicated and forward-thinking service within Birmingham, working at the heart of early help and safeguarding.

This is a fantastic opportunity to be part of a service committed to improving outcomes, strengthening families, and safeguarding children across one of the UK’s most diverse cities.

? About the Role As a Family Support Worker, you will work closely with children, young people, and their families to provide targeted, outcome-focused support. You’ll take the lead on cases, coordinate multi-agency plans, and deliver interventions that create meaningful, lasting change.

This role sits within a multi-agency environment, where collaboration, professional curiosity, and strong relationship-building are key.

? Key Responsibilities

• Manage a caseload of children and families, acting as Lead Professional where appropriate
  
  
• Complete assessments and develop multi-agency support plans
  
  
• Deliver evidence-based interventions to improve outcomes and safeguard children
  
  
• Build strong relationships with families through persistent outreach and engagement
  
  
• Work in partnership with professionals across health, education, and social care
  
  
• Chair and coordinate case planning and review meetings
  
  
• Maintain accurate, up-to-date case records and reports
  
  
• Act as a Designated Safeguarding Professional (DSP) within the service
  
  
• Contribute to team development and share expertise in a specialist/champion area (e.g. domestic abuse, parenting, substance misuse)
  
  

? What We’re Looking For

• Experience working with children, young people, and families in a support or safeguarding setting
  
  
• Strong understanding of early help, safeguarding, and multi-agency working
  
  
• Ability to manage a complex caseload and prioritise effectively
  
  
• Excellent communication and relationship-building skills
  
  
• Confidence in delivering structured interventions and assessments
  
  
• A proactive, resilient approach with a genuine passion for improving outcomes
  
  

? Why Join?

• Be part of a service driven by the vision:
  “Working together to make Birmingham the greatest city to grow up in”
  
  
• Work within a supportive, high-challenge / high-support culture
  
  
• Opportunity to lead on cases and influence real change
  
  
• Ongoing professional development and training opportunities
  
  
• Make a meaningful impact in a city where your work truly matters
  
  

?? Important Information

• This role is subject to an enhanced DBS check
  
  
• The position is exempt from the Rehabilitation of Offenders Act
  
  
• The service is committed to safeguarding and promoting the welfare of children and young people
  
  
• Flexibility is required, including occasional work outside standard hours
  
  

? Know someone perfect for this role? If you refer a candidate who is successfully placed, you could receive a £250 referral bonus!

If you’re ready to take the next step in your career and be part of a team that genuinely changes lives, we’d love to hear from you.

? Apply now: john.deane@servicecare.org.uk