Family Time Team Co-ordinator

Job Advert – Family Time Team Coordinator

Location: Worcestershire
Directorate: Children’s Services

We are currently recruiting for a Family Time Team Coordinator to join Worcestershire County Council’s Children’s Services. This is an excellent opportunity for an experienced professional to play a pivotal role in coordinating and overseeing Family Time services, ensuring children and young people receive high-quality, safe, and outcome-focused support.

About the Role As the Family Time Team Coordinator, you will:

• Oversee the delivery of Family Time services for children open to Worcestershire Children’s Services, or who are subject to Adoption or Special Guardian Support Plans.
  
  
• Supervise, support, and manage a team of Family Time Workers, ensuring effective workload allocation, development, and performance management.
  
  
• Ensure Family Time Plans and Risk Assessments are child-focused, outcome-led, and in line with statutory requirements.
  
  
• Manage referrals through the Children’s Services IT system (LCS), providing rationale and signposting where necessary.
  
  
• Respond to complaints and feedback from families and partners, ensuring learning is implemented.
  
  
• Contribute to service planning and policy development, ensuring innovative approaches are taken to meet evolving needs.
  
  
• Lead on safeguarding decisions, escalating appropriately, and prioritising the safety of staff, children, and families.
  
  
• Maintain accurate records, dashboards, and supervision notes in line with Practice Standards.
  
  

About You We are looking for someone with:

• Substantial experience of working with children and families, particularly those with complex needs.
  
  
• A proven track record in mentoring, advising, and coaching staff to improve practice.
  
  
• Strong leadership skills with the ability to motivate and develop a team.
  
  
• In-depth knowledge of relevant legislation (Children Acts 1989 & 2004, Childcare Act 2006, etc.) and safeguarding practices.
  
  
• Excellent communication and report-writing skills, with the ability to work effectively in multi-agency settings.
  
  
• Competency in using IT systems for case management and reporting.
  
  

It is desirable that you also have experience managing projects, monitoring budgets/resources, and working collaboratively with partner agencies.

Qualifications

• NVQ Level 5 (or equivalent), or compensatory experience at an equivalent level.
  
  

Additional Information

• This role requires travel across Worcestershire, including to areas with limited public transport.
  
  
• You must be able to undertake an enhanced DBS check (including children and/or adults barred list checks).
  
  
• The role may involve some physically and emotionally demanding work, with full training and supervision provided.
  
  

Why Join? This is a fantastic opportunity to contribute to positive outcomes for children and young people across Worcestershire. You will be joining a service that values innovation, collaboration, and professional development.

? How to Apply
If you are interested, please email your CV to john.deane@servicecare.org.uk

? Referral Bonus: If you refer a candidate who is successful in securing this role, you can receive £250 as a thank you.