Fire Safety Officer

Safety First Officer – West London | Local Authority Client
£220 per day Umbrella LTD (Inside IR35)
36 Hours per week
Temporary Contract

Overview of the Role Service Care Solutions are working with a West London Council to recruit a Safety First Officer within their Property & Compliance team.

This is a frontline, resident-focused fire safety role supporting a housing portfolio of approximately 17,000 properties. You will be responsible for delivering Person Centred Fire Risk Assessments (PCFRAs) and Personal Emergency Evacuation Plans (PEEPs), working closely with residents, housing teams and partner agencies.
The successful candidate will be predominantly based alongside the London Fire Brigade in Hammersmith, strengthening partnership working and delivering a responsive first-line safety service to council residents.
This is a challenging and highly visible role requiring integrity, professionalism and a strong commitment to resident engagement.

Responsibilities

• Acting as the key point of contact for fire safety concerns within council housing
• Receiving and triaging referrals from residents, housing officers and partner agencies
• Undertaking home visits to carry out Person Centred Fire Risk Assessments (PCFRAs)
• Developing and implementing Personal Emergency Evacuation Plans (PEEPs)
• Conducting joint visits with the London Fire Brigade where appropriate
• Acting as housing caseworker for hoarding cases, working in partnership with Adult Social Care
• Referring concerns relating to tenancy breaches or occupation issues to Housing Management
• Monitoring referrals to ensure timely action and escalating where necessary
• Producing clear, actionable reports identifying trends and recommending improvements
• Monitoring patterns of fire safety concerns across the housing stock and advising senior managers
• Promoting fire safety awareness across the housing service and attending resident engagement meetings
• Ensuring equality, diversity and inclusion are embedded in all resident interactions
• Maintaining accurate records and ensuring compliance with information governance standards
• Working flexibly, including occasional evenings and weekends where required

Requirements

• Minimum 3 years’ experience in fire safety, housing management or a related compliance role
• Experience working within social housing and an understanding of tenancy management challenges
• Knowledge of housing legislation and regulatory frameworks
• Good understanding of common domestic fire risks and how to mitigate them
• Experience carrying out risk assessments and developing action plans
• Strong partnership working skills, particularly with emergency services or statutory agencies
• Confident managing sensitive and potentially confrontational situations
• Excellent written and verbal communication skills, with the ability to tailor reports to different audiences
• IT literate with experience maintaining case records and producing management information
• Educated to GCSE A-Level / NVQ Level 3 or equivalent experience (Housing qualification desirable)

This is an excellent opportunity for an experienced housing or fire safety professional seeking a community-focused role with strong partnership working and tangible resident impact.
If you're looking for work but this role isn’t for you, please feel free to get in touch with what you're looking for.

Contact: James Glover at Service Care Solutions on 01772 208967
or via email at james.glover@servicecare.org.uk